Shannon Erstad

Bartender/server

Port Orchard, WA 98366

ad470w@r.postjobfree.com

+1-360-***-****

Looking to join a team of individuals who know what the customer wants, needs and has the drive to achieve only the best for themselves and for their business. I have worked in the hospitality business for many years and know what it takes to have a successful business and to make all parties involved happy. I put 150% effort into all I do. I believe I would be an asset to any business. Authorized to work in the US for any employer

Work Experience

Bartender/Server

Larson's lounge - Bremerton, WA

June 2023 to January 2024

Opening and closing responsibilities,cleaning entire bar. and mixing / pouring drinks. Pull tabs, knowledge of POS . Responsible for keeping bar stocked as well as cleaned. Ordering beer and liquor for the lounge . Cooking and serving food. Cash handling with both register and pull tabs. Verifying age and intoxication level of patrons to ensure they are able to be served. Bartender/Server

Kitsap Golf & Country Club - Bremerton, WA

August 2023 to October 2023

Catering to the members needs and wants. Kitsap Golf and Country Club is more then Bartending/Serving. It's knowing the needs and wants of the members . That's my job to ensure that just that happens. To ensure that our members have the best experiences every time they come into the club. Opening and closing duties to include, stocking bar,keeping work area clean and clutter free. Making and serving of alcoholic and non alcohol drinks. Events to include weddings, memorial services, banquets,birthdays and more. Setting up and taking down entire events, cleaning and stocking of other bars in facility. Serving food In the lounge as well as for our fine dining. Bartender/Server

Jimmy D's 94th Ave Bar and Grill - Gig Harbor, WA

April 2022 to April 2023

• Checked customer IDs

• Performed bar back duties

• Provided friendly customer service

• Maintain clean work environment.

• Serving customers food and drinks in fast paced environment.

• Knowledge of POS

• Nightly drop

• Balancing of registers

• Serving food as well as bartending the entire bar by myself

• keeping the bar decorated for the holidays

• Knowledge of pull tabs

Bartender/Server

Snuffins Catering - Gig Harbor, WA

April 2022 to September 2022

Bartend for weddings,private or company events and more. Responsible for set up and break down of bar. Serving whatever the event may be, with a smile and a positive attitude. I am proficient with checks and balances. Making sure everyone is over the age of 21. Mixing and serving alcohol and non alcoholic drinks. Always making sure the customers were more then satisfied with what I brought to their event. Bartender/Server

Wee Blu Inn Again - Bremerton, WA

February 2022 to April 2022

I was responsible for mixing and pouring of drinks, pull tabs, serving food and drinks and counting money. Closing responsibilities include counting register, sweeping and often mopping of floors. Nightly restocking of the cooler and removal of all trash. Responsible for cash count before and after shift, pull tab money, as well as alcohol inventory. Bartender/Server

Fuzzy Naval - Bremerton, WA

July 2021 to February 2022

Mix and serve drinks. Prepare food and serve it as well. I was responsible for pull tabs as well as register, ensuring proper cash handling and balances . Bathrooms and bar were swept and mopped at end of night. Restock coolers for next day.

• Checked customer identification

• Performed barback duties

• Provided friendly and excellent customer service Education

Some college in Pharmacy Technician

Everest - Bremerton, WA

October 2010 to June 2012

Some Jr college in Law

Olympic College - Bremerton, WA

May 1992 to 1994

Skills

• Bartending (10+ years)

• Food service (10+ years)

• Food Preparation

• Restaurant Experience (10+ years)

• Host/Hostess

• Serving Experience (10+ years)

• POS

• Busser

• Assistant Manager Experience (2 years)

• Food Safety

• Cleaning Experience (10+ years)

• Negotiation

• Serving (10+ years)

• Pharmacy Technician Experience

• Cooking

• Cash Handling (10+ years)

• Hospitality

• Banquet Experience

• Retail Sales

• Food Handling

• Restaurant experience

• Food handling

• POS

• Cash handling

• Customer service

• Hospitality

• Leadership

• Sales

• Retail sales

• Negotiation

• Cooking

• Cash register

• Catering

Awards

Customer service maniac

April 2003

I was assistant manager for an AAFES store in Mainz Germany. I have been thru several training courses for customer service and was awarded Customer Service Maniac 3 times in 2 years. Certifications and Licenses

Mixologist

December 2022 to December 2026

Mixology permit

#120884172

Pharmacy Technician

Completed the course and was licensed but have since let my license lapse. High school diploma

September 1991 to Present

Graduated 1991

MAST Permit

Food Handler Certification

Assessments

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food service: Customer situations — Proficient

August 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Bartending — Proficient

March 2022

Understanding, pouring, and mixing drink orders

Full results: Proficient

Bartending — Proficient

July 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Customer service fit — Proficient

July 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Food handlers card

Contact this candidate