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Customer Service Quality Control

Location:
Santa Ana, CA
Posted:
April 22, 2024

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Resume:

Rosalina Portillo

714-***-**** ad46wj@r.postjobfree.com

PROFESSIONAL SUMMARY

Diligent Recycling Sorter with 12 years of hands-on experience preparing and sorting materials and products for recycling. Well-organized and punctual individual possessing strong material-handling skills and familiarity with various types of materials such as metals, plastic and wood. Superior knowledge of proper methods of disposing of hazardous materials. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. SKILLS

Continuous Improvement Initiatives Decision-Making Competence Staff Training and Development

Conflict Resolution Techniques Quality Control Monitoring PROFESSIONAL EXPERIENCE

OC Goodwill, Recycling Manager 410 N Fairview Street Santa Ana CA.92703 Dec 2012

- April 2024

● Conducted regular risk assessments, addressing potential hazards before they escalate into serious issues.

● Fostered a culture of sustainability within the organization by promoting environmentally friendly practices among employees.

● Boosted employee morale through effective communication, feedback, and recognition initiatives.

● Collaborated with management to set achievable goals and evaluate progress regularly.

● Managed and motivated employees to be productive and engaged in work.

● Accomplished multiple tasks within established timeframes.

● Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

● Maintained professional, organized, and safe environment for employees and patrons. Ross Dress For Less, Retail Sales Associate 24392 Rock Field Blvd Lake Forest Ca.92630 Jan 2009 - Nov 2012

● Greeted customers and helped with product questions, selections, and purchases.

● Stocked merchandise, clearly labeling items, and arranging according to size or color.

● Maintained clean sales floor and straightened and faced merchandise.

● Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

● Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

● Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

● Organized store merchandise racks and displays to promote and maintain visually appealing environments. Education

ROP, Certificate Retails An Merchandice, Costa Mesa, CA Jan 1997 GED, Escuela Rural Mixta, El Salvador June 1984



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