MURIEL SLAUGHTER

ad46tk@r.postjobfree.com 330-***-****

*** ***** **** ** ******, OH 44703

PROFILE

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs, Microsoft Teams, Framework /Docutrack system. Carepoint, and Pharmscreen. Proactive professional with diversified experience in multiple industries such as Pharmacology, Research and Development, Education. Proven team player but can solve problems independently as well exceptional written and verbal communication skills, reliable, and a self-starter. Passionate about helping people. A dedicated secure home workspace. Windows and high-speed internet.

EXPERIENCE

March 2022 to October 2023

October 2015-January 2022

Spectrum Staffing –IQVIA Pharmacy

Pharmacy Tech answering inbound calls assisting pharmacies with copay cards for patient living with a chronic disease. Reporting of adverse events. This is a fully remote position, advance in MS office and Microsoft Teams. Providing positive impact on the daily life of patents and help them in their journey.

Elixir Pharmacy - Certified Pharmacy Technician – North Canton, OH

Hired for Customer Service, inbound call for mail order Rxs. Call center setting. Process Rx and place in an order for members. Added payment and contact Dr. for refills, updated address, and phone numbers, as well as credit cards.

Was promoted to Prescriber Contact team, where I contact Physician for Rx that need clarifications. Proactive Fax for new Rx, manage patient prescription profiles. Worked remote from home 1/20/20 to 1/8/2022. As a team member, work to provide the best care and services possible to our clients and respond to client and/or staff issues promptly to ensure issue resolution and customer satisfaction. Use PCs (and toggle between multiple applications), MS Office, and general office equipment i.e. printers, scanners, copy machine, multi-line phone, FAX machine, etc.). Ability to function independently and as a team player in a fast-paced environment.

January 2013 -October 2015

November 2011 – 2013

Orion Pharmacy - Pharmacy Technician -North Canton, OH

Responsible for assisting pharmacists with the preparation of prescriptions for client facility residents. Work is performed under the direct supervision of a pharmacist, while providing excellent customer service. Data entry using Framework.

Responsibilities: Retrieve medication from inventory areas, counts, and labels containers. Process prescriptions for delivery. Completes bar-scan quality assurance per policy and process. Pre-package medications into unit dosed container, using various packaging machines. Organize deliveries for courier and scans delivery sheets into Docutrack system

Target Pharmacy – Pharmacy Technician – North Canton, OH

Transcribing prescriptions, dispensing medication orders for review by selecting the correct drug, dosage form, and quantity.

Stocking, Credit Returns to stock, inspecting expiration dates on drugs. Monitoring recalls for drugs, Cleaning, and conducting inventory.

Handling incoming telephone calls from patients, family members, and caregivers. Processing Insurance claims rejections. Updates for Medicare part D. Communicating and documenting patient pharmaceutical requests to pharmacist for appropriate action.

Transcribing E-Script, walk-in, and faxes.

EDUCATION

May 2006: National Adult Education Honor, Profiles of Success Award.

May 2010: Associate in Administrative Office Management Stark State College.

July 31, 2006: Pharmacy Technician Certification Board

KEY SKILLS AND CHARACTERISTICS

·Critical Thinking

·Handling Pressure

·Leadership

·Problem Solving

·Microsoft Office

·Typing speed 60wpm

·14yrs Experience in Pharmacy

·Medical Terminology

ACTIVITIES AND INTERESTS

Passionate about contributing to an organization focused on continuously improving consumer experiences.

Ministry Leader over Media team at Antioch Baptist Church July 2012 to present.