STEPHANIE MILLER, SPC *.*, RS@SP, CSM

*** ******* *****, ******, ***** LA 318-***-**** ad46is@r.postjobfree.com Summary

Experienced and dedicated Agile Coach and Certified Scrum Master with 1

5+ years of expertise in successfully guiding software development projects using various agile methodologies. Proficient in SAFe, Scrum, Six Sigma, and lean principles.

Skills

Agile/Scrum Methodology

SharePoint Online & Power Platform SME

Regulatory Compliance

Agile Workshop facilitation & mentoring

Object-Oriented Design

Jira Administration

Coaching/Training

Solution Train Leadership

Transformation Communications Specialist

Experience

LEAD ENTERPRISE AGILE COACH 03/2021 - Current

Lumen

Proficient in Agile and Scrum coaching, adept at workshop facilitation, and skilled in continuous improvement coaching across multiple Solution Trains.

Extensive track record in orchestrating PI Planning (big room planning) encompassing physical and virtual environments.

Effective in identifying and resolving transformational impediments, assuming roles as a training facilitator and coach for various Solution Trains.

Spearheaded transformational communication efforts and served as the Product Owner for the Agile Transformation Office, harnessing SharePoint Online, Power Platform, and Microsoft tools for streamlined operations. ENTERPRISE AGILE COACH 03/2016 - 03/2021

Lumen

Proficient in implementing, coaching, and teaching Agile & Hybrid Methodologies and SharePoint Online strategies within the Agile Transformation Office, ensuring effective transformation. Expertly conduct Agile and Scrum training workshops, while providing comprehensive coaching, facilitation, and active participation in PI Planning sessions.

Lead the onboarding of new Agile Coaches, employing innovative strategies to address intricate challenges and foster optimal team performance.

Skillfully develop and implement documentation and processes that enhance personnel education, utilizing both internally developed tools and Atlassian Tools.

Generate detailed progress and metrics reports for Scrum Teams, Agile Release Trains (ART), and Solution Trains using Rally, JIRA Cloud tools, and PowerBI; proficiently analyze and deliver these reports to drive informed decision-making. AGILE COACH/SCRUM MASTER/JIRA ADMIN 03/2012 - 03/2016 Capital Insurance Group

Transformation Leader accountable for the successful implementation, maintenance, coaching, and instruction of Agile Methodology across the organization.

Drive the creation and deployment of documentation and streamlined processes, enhancing personnel education and fostering a culture of continuous improvement. Establish comprehensive reporting standards and metrics to assess Scrum Team progress, providing valuable insights for data-driven decision-making.

Proficiently administer Jira and Confluence platforms, collaborating closely with Agile Coaching to ensure optimal utilization and alignment with Agile practices.

PROJECT MANAGER/CONSULTANT 09/2011 - 01/2012

Moorecroft Systems, Inc.

Directed proprietary implementation and hardware upgrades for Royal Caribbean Cruise Lines, simultaneously managing vendor relationships and meticulously documenting new enterprise mobile Point of Sale (POS) standards. Successfully elevated retail revenue through the strategic implementation of shipside mobile ordering, showcasing proficiency in both project management and revenue generation. Education and Training

College of The Sequoias

Computer Science – College of the Sequoias, Computer Science High School Diploma – Atoka High School Accomplishments

Lumen Employee Resource Group State Chapter President 2017-2021 Lumen Employee Resource Group Global President 2019-2021 Monroe Chapter founding member of PFLAG 2019-current. Volunteerism with Northeast Louisiana Food Bank 2017-current FCC Certified HAM Radio Operator emergency communications- FCC ID# kd7kws Certifications

SAFe Practice Consultant (SPC) - v6.0 ID# 586*****-**** SAFe Scrum Master Certification –(SSM) – v6.0 ID# 162*****-**** SAFe Product Owner/Product Management (POPM) – v6.0 ID# 382*****-**** SAFe RTE (Release Train Engineer) – v6.0 ID# 274*****-**** SAFe Agilist Certification (SA)- v.6.0 ID# 646*****-**** Scrum Master Accredited Certification TM ID# 353*********** Scrum Product Owner Accredited Certification TM ID# 239*********** Scrum Team Member Accredited Certification TM ID# 535*********** Certified Six Sigma Green Belt (CSSGB™) ID# 447*********** Certified Six Sigma Yellow Belt (CSSYB™) ID# 871044 Collaborating and Confirming Agile Requirements – ASPE, Inc. PMI-ACP Bootcamp Completion – Project Management Institute Affiliations

PMI-Monroe

Scrum Alliance

Women in Technology International (WITI)

IIBA

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