****L**Th Ave, Oakland CA *****

ad46h2@r.postjobfree.com

510-***-****

Job Objective:A position in Customer or Food Service to help develop a long-term career Highlights of Qualifications

12+ years experience in Customer Service in retail, hotel and restaurant settings

Diplomatic and experienced in negotiating with high profile clientele

Flexible, able and eager to learn new things in a fast-paced environment

Professional work ethic and appearance

Ability to manage others and a strong team player

Computer Skills include: MS Office Suite

Bilingual in English and Arabic

Degree in Hotel Management with Culinary Training Work History

Restaurant Manager, Bacheesos, Oakland, CA, December 2013 - Present

Managed all employees and filled in where needed in all positions: server, bartender, chef, busser

Opened and closed restaurant

Catered events

Server and Busser, Sam’s Chowder House, Palo Alto, CA, August 2013 - March 2014

Assisted management with a variety of tasks, including hosting and food service at upscale Italian Restaurant

Took orders and served food to guests

Sales Representative, Saif Al Jazira Trading, Riyadh Saudi Arabia, December 2011 - February 2013

Responsible for sales, installation, and inventory management for top of the line furnishings. Managed 7 junior salesmen, electricians and carpenters. Updated and managed online inventory of over 2,000 items. Increased sales revenue by 25% in 1 year. Monthly sales totals and lead reporting. Sales Representative, Evernet, Riyadh Saudi Arabia, May 2011 - November 2011

Salesman for natural electronic and jewelry cleaners. Included door-to-door, cold calls and scheduled company visits.

Server, Bartender and Host at high-end hotel restaurants catering to European and Western Clients:

Sentido Hurghada Hotel, Hurghada, Egypt, April 2010 - January 2011

Intercontinental Hotel, Hurghada, Egypt January 2010 - April 2010

Conrad/Coral Sea Hurghada Hotel, Hurghada, Egypt March 2006 - June 2007 Military Police, Cairo, Egypt 2007-2009

As part of military police service, served on an elite squad of soldiers to provide security detail to Egyptian President and visiting heads-of-state. Underwent extensive and rigorous diplomatic and character training for service to international leaders including President Obama in 2009. Front Office Representative, Club Marmaria, Hurghada, Egypt 2006

Guest Services for a top international resort. Responsibilities included customer service, front desk management, phone calls, and check-ins and checkouts

Education and Training

Bachelor's degree from International British Institute, Tourism and Hotel Management, Tanta, Egypt

1 year at San Francisco City College, ESL

Volunteer, Oakland Seed Library

Special Skills Training: Metal welding and Culinary Science

Excellent references, employment verification, and letter of recommendation available upon request

Legally authorized to work in the US as of August 16, 2013

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