Shields Hundley

Maitland, FL *****

ad46fb@r.postjobfree.com

+1-407-***-****

Expert in Tableside service and Decoupage/Carving. Fluent in French and English; conversational in German; literate in Italian and Spanish. Experienced in FOH Management; Hiring and Scheduling of Staff (both FOH and BOH); Payroll preparation and Management; Preparation and Management of Daily receipts and Accounts; Maintenance of House Banks and Banking of Receipts. Authorized to work in the US for any employer

Work Experience

Server

Vito's Chophouse - Orlando, FL

January 2020 to Present

Food and Beverage service in a formal restaurant, specializing in High Quality Steaks, Chops and Fresh Seafood. House caters to International and Convention Clientele, as it is located next to the Orlando Convention Center. Restaurant closed due to the current international COVID19 Pandemic. Maitre d'Hotel

IGC Hospitality - Winter Park, FL

February 2023 to May 2023

Maitre d’hotel for Park Avenue Tavern.

FOH Supervisor for new restaurant/bar in Winter Park. Responsible for reservations, greeting guests, monitoring service team and assisting in service in dining room. Ensuring correct service standards and guest satisfaction. Server/Waiter

Loews Hotels and Resorts - Orlando, FL

March 2017 to October 2018

Food and Beverage Service in Italian Trattoria Restaurant; co-ordination of a la carte and pasta service in an Italian themed restaurant for a resort property at Universal Studios, Orlando, FL. Responsible for greeting, serving and closing billing for guests. Full Wine Service and Bar/Cocktail Service for guests. Server/Waiter

Alfond Inn at Rollins/ Olympia Hotels, LLC - Winter Park, FL August 2013 to December 2016

Full Food and Beverage Service in Boutique Restaurant for Four Diamond Hotel. Wine and Cocktail Service. Preparation of checks and Billing for guests/ Cashiering and/or posting of Bills to Guests' rooms. Server/Waiter

Armando's Cucina - Winter Park, FL

October 2011 to August 2013

Dining and Banquet Service in Italian Restaurant and Pizzeria.Banquet Captain: A la Carte and Banquet setup and service for Restaurant, including full Wine and Beverage Service, Billing and Cashiering.

Server/Bartender

Cafe' de France - Winter Park, FL

September 2004 to October 2011

Server/Bartender in classic French Cafe/Bistro. Responsible for greeting and serving Guests for both a la carte and Banquet Service. Preparation and Service of Wine and cocktails for Guests for both Banquet and 'a la carte service.

Education

Not degreed in French Language Arts; Early Modern European History University of North Carolina at Chapel Hill - Chapel Hill, NC August 1969 to October 1972

N/A in same as above

University of North Carolina at Chapel Hill - Chapel Hill, NC August 1969 to October 1972

High school diploma or GED

Skills

• Restaurant Server

• Host/Bartender/Mgr.; POS systems(e.g. Micros; Clarity; Aloha). (10+ years)

• Server

• Customer Service

• POS

• Sales

• training

• German

• Culinary Experience

• Banquet Experience

• Event Planning

• Guest Services

• Spanish

• OpenTable

• Kitchen Management Experience

• French

• Restaurant Management

• Host/Hostess

• Cooking

• Food Safety

• Food Preparation

• Events Management

• English

• Catering

• Employee Orientation

• Restaurant experience

• Serving

• Microsoft Office

• Upselling

• Cleaning Experience

• Busser

• Recruiting

• Labor Cost Analysis

• Time management

• Teaching

• Leadership

• Cash handling

• Communication skills

• Hotel management

• Hospitality

• Hotel experience

• Micros POS

• Management

• Bilingual

• Bartending

• Food service

Certifications and Licenses

Safe Staff

July 2017 to July 2020

DBPR-Contracted Food Safety Provider

DBPH Approved Program Provider No. 1752486

Food Handler

Food Handler Certification

TABC Certified

Assessments

Work style: Reliability — Completed

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Supervisory skills: Motivating & assessing employees — Proficient August 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Bartending — Proficient

November 2019

Understanding, pouring, and mixing drink orders

Full results: Proficient

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service fit — Proficient

April 2021

Measures the traits that are important for success for customer service roles Full results: Proficient

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Food safety — Proficient

July 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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