Terinitrious L. Johnson
Chesapeake, Va 23324
Phone 757-***-****
ad46e0@r.postjobfree.com
Education
Norview High School,Norfolk, Va
High School Diploma
Professional Experience
January 2021-February 2022
Concentrix remote
Helped customers with their accounts
Helped customers pay on their accounts
Talked to customers about their accounts and making arrangements on the accounts.
Took credit card info over the phone for customers and worked a multi line phone system. Input info into the database and the filing system
2014-current Virginian Pilot Virginia Beach, Va
Get to the warehouse on time to bag up newspapers and proceed to deliver newspapers to customers by deadline. Providing excellent customer service in the process by following all written instructions on a route sheet.
2010-2012 State of Virginia Housekeeping lawrenceville, Va
Maintained building in clean, safe and orderly condition. Notified management of major repairs needed to building.
Performed heavy cleaning duties such as cleaning floors, washing walls and glass.
2008-2010 Ntelos Virginia Beach, Va
Assisted customers with product selections and questions. Demonstrated and explained products, methods of services to
persuade customers to purchase products and utilized services. Set up and arranged display to attract attention of
prospective customers.
2006-2008 Food Lion Norfolk, va
Cashier
Answered customer service questions and provided information. Computed and recorded totals of transactions. Counted
money in cash drawer to ensure adequate change. Established and identified prices of items. Weighed items sold by
weight.
Feb.2000-Feb.2003 Norfolk Health Department Norfolk, va
Administrative Assistant
Assisted Customers 100 percent of the time
Directed Multi line phone System
Filing inventory
Documented information that required accuracy and detailed profiency
July.2002-May.2004 Walmart Norfolk, Va
Customer service
Recieved and disbursed money, used electronic scanners,cash register. Processed credit and debit card
transactions and validated checks. Processed merchandise and exchanges and requested information using
paging system.
Answered customer questions
Handled various transactions
Rung up purchases on register
Apr.1998-Oct.2001 Data Associates Norfolk, Va
Data Entry
MS Word and Excelsw
Typing
Multi-Telephone lines
Billing
References
LaTonya Williams Norfolk, Va 757-***-****
Anthony Johnson Norfolk, Va 757-***-****
more references available upon request
Objective
To offer my services as a dependable, courteous and successful
employee.
Current Career Level:
Experienced (Non-Manager)
Years of relevant work experience:
5+ to 10 Years
Military Service:
No
Active Security Clearance:
No
I Also have a Bartending certificate.
And I also have a bronze career readiness certificate.
And I have a personal care assistant certificate.