BAIRU

NAGARAJU

ad46dv@r.postjobfree.com +91-817*******

PROFESSIONAL SUMMARY

Overall, 7.5 Years of experience in Manual testing and IT Technology Support. Having a good knowledge on Salesforce Cloud Test cases and Bug reporting tool JIRA. Strong Knowledge on Software Development Life Cycle (SDLC) & Software Testing life cycle (STLC). Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Technical Skills:

Operating Systems: Windows 8 and Above

CRM: Salesforce.com

Tools: Workfront, Jira. Dragon

Database: Oracle, SQL, Google DFP.

WORK HISTORY

VALUE LABS LLP 09/2015 - 02/2023

Software Engineer -QC WebMD 02/2021 - 02/2023

WebMD Is leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans Help consumers take active role in managing their health by providing objective healthcare information and lifestyle information

Responsibilities:

Prepared Test plan, Test Strategy, Test case Document and Preparation and Review the Documents

We are monitoring the program performance based on the Duration and performance.

We need to send the consolidated program performance report to the client

We will QA the program URLs (Advertisement's) Before going to the production

Compare the html and proofs pages data and reporting to the DevOps team if we have any issues

By using the JIRA tool, we End the program

Also providing the detail report of project performance by using tableau

Involved in gathering requirements, define scope and participated in preparing Test plan

Preparing the test cases and take part in peer review of the test cases

Participated in meetings, Reviews, walk throughs and test design reviews

Executed Test Cases and verified actual results against expected results

Providing screen shots to identify & reproduce the bugs in any environments

Interacting with developers and analysts to resolve all testing related issues.

Software Engineer -QC Benefit focus 02/2018 - 02/2021

Benefit focus is a leading provider of benefits technology More than 23 million consumers manage all types of benefits in the Benefit focus Cloud By delivering technology that integrates all benefits in one place, Benefit focus provides a better way to engage consumers Educate employees and simplify benefit enrollment and management

Responsibilities:

Requirement gathering and analysis by interaction with clients

Creating and Executing test cases for different functionalities by using sales force

Executing the automation scripts while supporting the automation team

Preparing defect reports and assigning the defects to the developers

Responsible for retroviral reports and dashboards as per requirements

Executing the Test cases and reporting the bugs through defect tracking tools

Execute Test cases and log defects in JIRA

Involved in the Training sessions for the new team members

Interacting with Client daily and explain the progress of the project on Daily basis.

Analyzed proposed technical solutions based on customer requirements.

Executive Assistant Walmart.com 09/2015 - 02/2018

Walmart.com is a lot like your neighborhood Wal-Mart store. It features a great selection of high-quality merchandise, friendly service and, of course, Everyday Low Prices. Wal-Mart also has another goal: to bring you the best shopping experience on the Internet.

Its headquarters are on the San Francisco Peninsula near Silicon Valley, where Wal-Mart has access to the world's deepest pool of Internet executive and technical talent

Wal-Mart also allows the customers to share, print and store their most important photo memories by offering prints and personalized photo products at best value on the Web

Wal-Mart offers professionally developed, high-quality prints and free online photo sharing, unlimited online photo storage, free editing tools and software, and a wide range of customizable photoproducts to choose from, ranging from calendars, mugs and mouse pads, to customized postcards and many more Roles

Responsibilities:

Providing instant Service to the customer queries through “Right Now”

Maintaining Good Quality Standards

Involved in the Training sessions for the new team members.

Handled confidential and sensitive information with discretion and tact.

Answered high volume of phone calls and email inquiries.

EDUCATION

JNTUH (MITS College) - KODAD 03/2013

Bachelor of Science: Information Technology

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