LEODORA HIPOLITO

**** **** ******* *****, ** ****3 908-***-**** ad46da@r.postjobfree.com

Objective

To obtain a challenging Phlebotomist position in a dynamic and innovative organization where I can use my recently acquired technical and analytical skills combining my Administrative professionalism with over 10+ years experience in B.S. in Business Administration, major in Human Resources Development. Work Experience

Front End Assistant / Stocker

11/2023 – Present

Costco

• Perform variety of hard skills, using basic math, data entry, stocking shelves, and processing customer transactions. Handles customer complaints, work at a service desk, and operate a pos terminal. Bakery Clerk

05/2022 – Present

Stop & Shop Supermarket

• Baking, cake decorating, asisst Bakery Manager and taking Customers Orders. Maintaining Cleanliness in the bakery and do some minor paper works.

Customer Service Assistant

11/2019 to 04/2022

Concentrix Philippines Philippines

• Assisted customers via email or the company's chat system

• Provided timely responses to ustomer issues regarding product usage or warranties Gave detailed instructions or provided clarification about product, promos, prices, and other details to prospective and existing customers

General Administrative Staff/ Office Secretary

02/2017 to 09/2019

Timco Manufacturing Corp Philippines

• Answered all incoming calls in a timely manner while taking appropriate messages Greeted guests in professional manner

• Maintained and arranged appointmernts for supervisors Typed and prepared memorandums, as requested Filed, organized and maintained office documents Prioritized workload efficiently while multi- tasking Logged and processed bills and office expenses Accounting Staff

03/2016 to 08/2016

RBX Corporation Philippines

• Created invoices and sent statements to customers

• Tracked payments and data to ensure accuracy of final bill Reported any issues or discrepancies to management Fixed billing errors by issuing credit or debit memos Payroll Staff

05/2011 to 02/2016

Star Paper Corporation Philippines

• Record and Validated timekeeping

• Oversees the accurate processing and reporting of employee payroll, maintenance of payroll records, reporting and payment of tax withholdings and retirement withholdings, accruals and balances, and investigation and resolution of payroll issues.

Education

Ace HealthCare Training Institute 2024

Phlebotomy Certified Phlebotomy Technician

University of Caloocan City, Philippines, B.S. Business Administration 2011 Major: Human Resource Developmemt Minor: Computer Science Skills & abilities

• Management

• Problem solving

• Communication

• Leadership

• Computer Skills