Nwokedi Ngee

Phone Number: +1-469-***-**** E-mail: ad469t@r.postjobfree.com Frisco, TX, 75034

Marketing, Data Analyst, Customer Service Specialist I am a results-driven Marketing Expert with a passion for data-driven strategies and a keen eye for consumer insights Skilled in Product and Service marketing & Sales, as well as building & maintaining customer relationships, while resolving issues efficiently. I possess strong product knowledge, communication skills, negotiation & networking, skills and the ability to adapt quickly. Seeking to leverage my knowledge & creativity to drive brand success and engage audiences in innovative ways. KEY SKILLS

Digital Marketing, Data

Analysis & Market Research

Certified in Microso Word,

PowerPoint, Excel & Access

Communication Skills, Team

Collaboration & Project

Management

Problem Solving and

Decision Making

Market Segmentation,

Marketing Analytics,

Marketing Strategy

Development & Competitive

Analysis

Content Creation, Social

Media Management &

Graphic Design

Versed Data Entry Skills

SEO (Search Engine

Optimization), SEM (Search

Engine Marketing), & Google

Analytics

Branding Strategy,

Campaign Management &

Copywriting

Email Marketing, Public

Relations & Brand

Management

PROFESSIONAL WORK EXPERIENCE

Greenpipe Global Services: The Colony, TX —Remote

(Customer Service Representative)

Oct. 2022- Present

Provide exceptional customer support for industrial machinery and equipment, addressing inquiries, troubleshooting technical issues, and ensuring timely resolution of customer concerns.Coordinate with internal teams such as sales, engineering, and logistics to facilitate seamless order processing, delivery, and a er-sales support, ensuring a smooth customer experience. Proactively identify opportunities to enhance customer satisfaction and loyalty through effective communication, problem-solving, and feedback management processes.

Metro Cable & Wireless: Duluth, GA

(Marketing Coordinator)

Nov. 2020- Oct. 202

Executed digital marketing campaigns, including email newsletters and social media content, to promote IT and hardware products to target audiences. Coordinated trade show participation and managed booth logistics, including setup, staffing, and promotional material distribution, to showcase company offerings and engage potential clients. Conducted market research and analyzed competitor strategies to identify opportunities for product differentiation and develop compelling marketing strategies for IT and hardware products.

Standard Life Assurance: V.I., Lagos

(Data Entry Clerk)

Jan . 2017- May 2019

Accurately inputted and maintained policyholder information into the company's database system. Conducted thorough data verification to ensure the integrity and completeness of all records. Assisted in organizing and categorizing sensitive client documents for efficient retrieval and processing. Collaborated with team members to meet tight deadlines and prioritize tasks effectively. EDUCATION

University of Calabar 2018 Major: Marketing & Information Decision Sciences (IDS)

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