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Service Center Operations Manager

Location:
Aurora, CO
Salary:
65000 - 75000
Posted:
April 22, 2024

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Resume:

PROFESSIONAL SUMMARY

Results-driven procurement and operations manager with over a decade of experience optimizing supply chain and logistics management processes. Proven track record of driving cost reductions, enhancing supplier relationships, and leading high-performing teams. Skilled in project management, strategic sourcing, and process optimization. Seeking to leverage expertise in procurement and operations management to drive efficiency and exceed organizational goals.

PROFESSIONAL EXPERIENCE

Service Center Manager, Applied Industrial Technologies - Denver, CO, January 2020 to present.

Implemented SAP S/4HANA for procurement management, enhancing efficiency by 20%.

Utilized SAP BI for data analysis, providing insights for inventory optimization.

Utilized SAP Materials Management (SAP MM) module to optimize inventory control processes.

Negotiated favorable contracts with 3PL providers, resulting in a 15% reduction in logistics costs.

Led purchasing negotiations with key suppliers, achieving an average cost savings of 10%.

Implemented lean principles and 5S methodology in warehouse management, reducing waste by 30%.

Service Center Manager, Applied Industrial Technologies - Savannah, GA, December 2012 – December 2019

Developed and executed inventory strategies, resulting in a 25% reduction in excess stock.

Managed SAP ERP implementation for the service center, ensuring seamless operations.

Led warehouse control initiatives, optimizing space utilization and increasing picking efficiency by 20%.

Oversaw inventory management, implementing JIT principles to minimize carrying costs.

Implemented continuous improvement projects, utilizing value stream mapping to identify and eliminate bottlenecks.

Service Center Manager, Allen Orton LLC, Savannah, GA, March 2010 – December 2012

Implemented a Warehouse Management system, streamlining inbound and outbound logistics.

Developed and executed warehousing processes and procedures, ensuring compliance with industry standards.

Conducted on-the-job training for warehouse staff, enhancing productivity and accuracy.

Managed inventory control processes, reducing stockouts by 15% and improving order fulfillment rates.

Lean System Coordinator, US Engine Valve, Westminster, SC, March 2007 – August 2009

Implemented lean manufacturing principles, resulting in a 20% reduction in production lead times.

Led Kaizen events to identify and implement process improvements, driving operational efficiency.

Conducted value stream mapping exercises to identify areas for improvement in production processes.

Implemented ISO standards for quality management, ensuring adherence to regulatory requirements.

Trained production teams on continuous process improvement methodologies, fostering a culture of innovation.

Production Supervisor, US Engine Valve, Westminster, SC, April 1996 – March 2007

Provided leadership and direction to production teams, ensuring adherence to quality standards.

Implemented maintenance management programs to minimize downtime and optimize equipment reliability.

Collaborated with sales management to forecast demand and plan production schedules accordingly.

Conducted regular performance evaluations and provided on-the-job training to production staff.

Managed product lifecycle from inception to delivery, ensuring customer satisfaction and retention.

Non-Commissioned Officer in Charge of Supply Warehouse Office, United States Marine Corps, Camp Lejeune, NC, June 1988 – December 1995

Managed supply parts reconciliation and tracked substantial assets.

Provided training and supervision for co-workers.

EDUCATION

Associate degree, Business Computer Programming, Coastal Carolina Community College, Jacksonville, NC, January 1991 – December 1995

PROFESSIONAL DEVELOPMENT

Criticism and Discipline Skills for Managers

Addressing Emotions at Work

Creativity Camp for Leaders

Team Building and Coping with Stress

How to be an Effective Supervisor (certified)

Disciplining and Redirecting Employees

Achieve Global

Team Leadership (Zenger Miller certified)

5-S, Total Productive Maintenance & Setup Reduction Training

Applying Lean Across the Enterprise Parts 1&2

Leadership 2000

TS9000 (Certified)



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