VIJAYKUMAR RAJAN

Phone: 646-***-**** Email: ad468n@r.postjobfree.com Rocklin, CA 95677

SUMMARY

Experienced leader with a proven record in program, project, and product management, quality assurance, and relationship management. Demonstrated proficiency in executing intricate projects, overseeing multi million-dollar budgets, and guiding cross-functional teams to success. Experienced in mentoring and developing team members, fostering a collaborative work environment, and promoting professional growth. Looking for an opportunity to apply my skills in fostering innovation and attaining strategic goals. CORE COMPETENCIES

Metrics Evaluation Business Intelligence Risk Management

Cross-Functional Collaborator Quality Assurance Product Management

Agile Proficiency Strategic Planning Data Engineering

Stakeholder Engagement Budget Planning Workforce Management TOOLS: PeopleSoft, HP ALM, HP PPM, JIRA, Access Hub, ServiceNow, ServiceNow, Confluence, SharePoint, MS Office Suite (Word, PowerPoint, Excel, Project, Visio), Excel VBA, SQL Developer, Salesforce, Workday, Asana, Power BI, Qlik, Tableau, Informatica, Anti-Money Laundering (AML) PROFESSIONAL EXPERIENCE

The Bank of New York Mellon (BNYM) 8/2009 - 9/2023 Program Manager New York, NY, United States

Led comprehensive project management efforts within the Office of the CIO (OCIO), directing the development and refinement of critical documents including project plans, RACI charts, communication plans, risk scorecards, stakeholder steering forum decks, and resource plans to ensure project alignment and clarity.

Led BI initiatives within diverse programs, managing budgets of $65.5 million. Utilized sprint planning and backlog management to prioritize tasks effectively.

Developed and maintained key performance indicators (KPIs) and quality engineering metrics, utilizing advanced statistical modeling for thorough portfolio performance assessment resulting in a 15% increase in overall project efficiency.

Leveraged DevOps and automation tools to streamline technology changes, facilitating seamless integration of banking software, ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations resulting in a 20% reduction in compliance violations.

Evaluated project and operational processes, providing actionable insights for enhancement through the application of agile strategies, resulting in a 25% increase in productivity and efficiency.

Provided strategic leadership by conducting sprint planning sessions to define clear deliverables and success metrics, resulting in a 20% increase in cost savings through data-informed workflow strategies. Project Manager New York, NY, United States

Guided multicultural teams of 40+ members across various geographical locations, fostering collaboration and motivation to achieve project goals and milestones resulting in a 25% increase in project efficiency and on-time delivery of milestones.

Developed comprehensive project plans outlining scope, timeline, and resource requirements, ensuring strategic project management practices, including expertise in scope management, matrix organization, and Software as a Service (SaaS), resulting in improved overall project clarity and alignment.

Lead diverse IT projects, including software development, infrastructure upgrades, cloud migrations, system integrations, and data migrations, ensuring timely delivery, budget adherence, and high-quality outcomes while effectively managing project budgets, resulting in a 20% reduction in overruns.

Played a key role in shaping regulations and policies governing all aspects of project management, from planning and scoping to scheduling, execution, quality assurance, monitoring, and closure resulting in streamlined processes and compliance adherence.

Coordinated 40+ production releases for major projects, collaborating with 185+ stakeholders resulting in a 25% reduction in post release issues.

Exhibiting foresight in proactively identifying, escalating, and addressing project risks, offering mitigation steps and process improvements based on observed problem areas and concerns.

Achieved 20% reduction in production tickets by pinpointing major problem areas and analyzing trends related to recurring issues leading to improved system stability and user satisfaction. Project Lead Chennai, TN, India

Strategically allocated and managed a team of 15+ resources, optimizing project performance and ensuring efficient utilization of skills, resulting in a 30% increase in productivity and on-time project delivery.

Applied adept analytical and critical thinking skills throughout projects, utilizing knowledge of data warehousing and integration for making data-driven decisions.

Fostered collaboration with multiple vendors and third-party partners, ensuring seamless integration of external services into the project, resulting in a 10% improvement in project efficiency and stakeholder satisfaction.

Maintained comprehensive project documentation, encompassing requirements, specifications, and progress reports for effective tracking and communication.

Provided detailed technical and operational guidance in addressing project challenges, consistently meeting deliverables within specified deadlines, resulting in a 7% increase in client satisfaction ratings.

Evaluated project work plans and provided budget suggestions, outlining financial needs, and offering accurate forecasting for successful project execution, resulting in 15% reduction budget variances.

Implemented effective change management processes to navigate modifications in project scope or requirements, ensuring adaptability and continuity, resulting in a 35% reduction in project disruptions and delays.

Conducted thorough post-implementation reviews to assess project success and identify areas for improvement, contributing to continuous enhancement of project management strategies, resulting in a 20% increase in project efficiency and effectiveness. Senior Technical Support Engineer Chennai, TN, India

Cultivated positive client relationships through effective communication, problem-solving, and leadership as I led the live chat team.

Managed and streamlined profile rollbacks, software deployments, resulting in improved system uptime and user productivity.

Managed and optimized SAP access procedures, reducing user access requests processing time by 50% and enhancing overall system security.

International Business Machines (IBM) 3/2007 - 3/2009 Senior Executive Bengaluru, KA, India

Executed profile rollbacks, PRID recovery, and software deployments.

Administered machine name creations, configured mailboxes in Active Directory, and allocated admin rights and permissions for shared network drives using the Terminal Server Console.

Supervised access provisioning within SAP workgroups, including mailbox management on the Exchange Server, and performed system administration tasks on Windows 2000 and 2003 Servers. EDUCATION

Bachelor of Engineering (B.E) in Electronics and Communication, Anna University, INDIA 04/2006 US degree equivalency: Bachelor of Science in Computer Information Systems CERTIFICATIONS

Project Management Professional (PMP) - In Progress

Certified Scrum Product Owner (Scrum Alliance)

Completed Project Management 101 - PMP Certification Training

Bravo Award from BNYM Technologies

BNYM certified domain expert in Financial Markets, Investments and Securities

Recognized as “Role Model & Key Contributor” for the year 2008 / 09 in IBM

IBM Project: CSAT - Six Sigma Standards / Yellow Belt

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