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Customer Service Patient Care

Location:
Virginia Beach, VA
Salary:
17.00
Posted:
April 22, 2024

Contact this candidate

Resume:

MARLYNN E. JONES

VIRGINIA BEACH, VA *****

ad468i@r.postjobfree.com

757-***-****

Objective

A dynamic professional with diverse experience a focus in Health Care Customer Service, Patient Care Coordinator . Educated and experienced in any Medical environment including but not limited to billing, scheduling, registration and collections

Education

Purdue Global University 1/2024-Current

Medical Billing/Coding

• Current GPA 3.0%

Relevant Coursework

• Diseases of the Human Body

• Medical Insurance and Billing

• Medical terminology

• Survey of Human Structure and Function

Onsite Practicum Experience 04/2024

The Therapy Network-Kempsville, VA

Elmira Free Academy

HS Diploma

Elmira Business Institute

Medical Office Assistant

Sydney Jonson Vocational Center

Certified Nursing Assistant

Skills & abilities

• CIOX Health ROI – A Release of Information (ROI) system

• EPIC

• WEBPT

• HIPAA

• CMS-1500 FORMS

• ENTERING DATA EMR SYSTEM

• MEDICAL TERMINOLOGY

• MULTIPLE PHONE LINES

PROFESSIONAL EXPERIENCES

THE THERAPY NETWORK-VIRGINIA BEACH, VA 04/2024-Present

• FRONT DESK COORDINATOR

• SCHEDULING APPOINTMENTS

• COLLECTING DATA/DEMOGRAPHICS

• COLLECTING COPAYS/COINSURANCE

• COORDINATED PHYSICAL THERAPY APPOINTMENTS

ST JOSEPH’S HOSPITAL-SYRACUSE, NY 05/2023-08/2023

• Patient registration

• Payment collection

• Assist with Financial assistance.

MEDBEST-SYRACUSE, NY 04/2023-05/2023

• Inbound call center scheduler

• Verification of insurance/referrals

• Medical secretary

CLEVELAND CLINIC ED-STUART, FL 01/2023-03/2023

• Registration

• Collection of payments

• Assist with Financial Assistance

SENTARA CENTRAL BILLING OFFICE-NORFOLK, VA 02/2020-01/2023

• Claims process

• Responsible for patient demographics

• Accurate billing for provider services

• Accepting payments

• Insurance verification

VIRGINIA PREMIER-CHESAPEAKE, VA 05/2017-02/2020

• Assisting and educating members of insurance

• Transportation scheduling

• Facilitate resolutions of member issues

• Assist with training and monitoring of calls



Contact this candidate