Pharmacy Technician Customer Service

Jessica Lozada

** ********** **, ******, ** *****. 407-***-****)ad467i@r.postjobfree.com

Objective

I am a registered Pharmacy Technician motivated and looking to launch a successful career. Gained valuable experience in medication pharmacology, prescription processing, and pharmaceutical calculations through practical classroom instruction and two extensive hands-on externships. Experienced in filling prescriptions, processing insurance claims, and providing customer service excellence in a fast-paced retail pharmacy. Seeking to grow through pharmacology best practices, inventory management, and customer retention rate improvements.

Education

CONCORDE CAREER INSTITUTE 09/2023- (EGD-05/2024) PHARMACY TECHNICIAN

·Pharmacology

·Pharmacy Calculations

. Non-Sterile Compounding

Experience

EXTERNSHIP – MILLENNIUM SPECIALTY PHARMACY – MARCH 13, 2024- APRIL 12, 2024

·I spent 115hrs shadowing several pharmacy technicians, learned how to compound medication into capsules. I also learned how to create numbing cream for patients that are going into surgery. Learned the art of Testosterone Compounded medication specifically made for you based on a prescription form.

·Filling prescriptions by retrieving, counting and pouring pharmaceutical drugs and verifying medicine is correct.

EXTERNSHIP- WALGREEN'S PHARMACY- FEBRUARY 12, 2024- MARCH 10, 2024.

. I spent 115hrs following HIPAA confidentiality. I shadow a pharmacy technician in drive thru while reviewing and fulfilling written prescriptions and refill requests with 0% errors to ensure patient safety.

·I called patients via telephone to remind them about their medication. I utilize pharmacy systems to enter patient and drug information, ensuring information is entered correctly.

·I assisted in inventory management systems such as unpacking, checking and storing shipments of pharmaceuticals.

Skills & Abilities

REGISTERED PHARMACY TECHNICIAN

(RPHT) - PTCB

·Reporting and documenting

·Excellent interpersonal skills

·Poised under pressure

·CPR certified

CERTIFICATES AND AWARDS

. Serve Safe Certification 7/27/2022- 7/27/2027

·Outstanding Academic Achievement (Pharmacology) DEAN’S LIST- 11/9/2023

·Outstanding Academic Achievement (Pharmacology) PRESIDENT’S LIST- 12/7/2023

·Outstanding Academic Achievement (Pharmacology) DEAN’S LIST- 01/11/2024

Contact this candidate