Javate E. Joseph

**** *********** ***** #*

Capitol Heights MD. 20743

202-***-****

Security Clearance: (SECRET)

Job Objective:

I am a results-focused Facilities Specialist who leads by example and models behaviors that are consistent with the company's organizational culture and core values — seeking a challenging position that will utilize my skills, knowledge, and abilities, which will allow me to contribute towards the growth and development of the organization.

Summary of Skills:

· Receive pertinent information from employees to establish transportation access.

· Maintain and update Excel spreadsheet of employees with fleet access.

· Ability to understand building systems and equipment functionality to effectively communicate with vendors and management.

· Capable of managing two buildings efficiently – well versed in project management activities, time management and team leadership.

· Comfortable working in a fast-paced environment, able to move forward on multiple projects at the same time. Proven conflict resolution skills with employees as well as customers. Organized and able to prioritize tasks.

· Great communicator with excellent interpersonal, planning, problem -solving and decision-making skills.

· Follow standard operating procedures and processes for managing workflow control within multiple

(Computerized Maintenance Management Systems) such as Building Link, Work Order Request Software and Meeting Room Manager.

Work Experience:

Facilities Coordinator, University of Maryland

May 2023- Present

· Work closely with Campus Facilities, submits ticket request to campus facilities, vendors, and UMD Building security, Libraries Facilities, and Campus Movers.

· Responsible for making sure that both buildings meet the health and safety requirements and in compliance with all regulations.

· Ensure repair and maintenance requests are handled according to expectations and with a sense of urgency. Troubleshoot and handle general maintenance of office equipment, audio visual, video conference room equipment and computer stations.

· Acts as a liaison, coordinates, and tracks work performed by contractors (maintenance, repair, and cleaning) and ensures vendors are providing quality service repairs; invoices are received and paid correctly.

· Enforcing standard management techniques on all projects for two buildings I manage by implying strict safety rules which reduce accidents and emergencies.

· Escorting Contractor and Vendors.

Escort Support Personnel Assistant, Chenega Analytic Business Solutions LLC. October 2021 – Present (Part time on weekends)

· Meet guests/visitors, including but not limited to 9/11 victims/family members, non-governmental.

· Non-Government Organization (NGO), media, witnesses, and panel members at designated locations.

· Optional: Escort services may occasionally be utilized at other U.S. military bases in NY/NJ/MA/MD/VA or Guantanamo Bay (GTMO), Cuba if desired and necessary. SECRET clearance and additional duties apply to GTMO including but not limited to transport of attendees via passenger vans as directed, coordinating meals and badging assistance.

· Arrive at the CCTV site location at least 30 minutes prior to the start of Court proceedings to open the room, set up signage, and ensure that the room is clean and ready for use.

· Coordinate with the installation security offices to credential victims and family members at each site by validating their credentials prior to their entry into the CCTV viewing room.

· Ensure site security by conducting security services such as manning a magnetometer or using a magnetic wand on attendees prior to their entrance into the CCTV viewing room.

· Ensure attendees obey the posted rules and do not attempt to download audio, video or audio-video feeds from the courtroom and ensure compliance with the restrictions on audio and video recording of the CCTV signal.

· Report any infractions of the rules to the designated Government Representative. (In the event of an unruly viewer, the contractor shall contact installation security to respond to the scene.)

· Coordinate with the designated Government Representative and the installation staff as required if the court would run over normal duty hours.

· Complete annual company and customer training requirements according to established policies and procedures.

· Record labor hours daily in an online corporate system.

· Other duties as assigned.

· Meeting and Driving (NGO) NON-GOVERNMENTAL Organizations SR. Facilities Manager/Logistics Specialist

Alion Science & Technology/ SERCO INC

February 2018 – May 2023

• Responsible for making sure that both buildings meet the health and safety requirements, and follow all regulation's

• Ensure repair and maintenance requests are handled according to expectations and with a sense of urgency. Troubleshoot and handle general maintenance of office equipment, audio visual, video conference room equipment and computer stations.

• Acts as a liaison, coordinates, and tracks work performed by contractors (maintenance, repair, and cleaning) and ensure vendors are providing quality service repairs; invoices are received and paid correctly.

• Enforcing standard management techniques on all projects for two buildings I manage by implying strict safety rules which reduce accidents and emergencies.

• Shipping and Receiving manager, UPS, USPS, FEDEX, and all other vendors.

• Escorting Vendors /contractors and other site visitors around facility.

• Initiates, updates, tracks and close incident/supports request.

• Requires interacting and escort as required with public and government personal.

• Meet & greet and interact professionally with employees, VIP’s and general public.

• Maintain poise and self-control under stress.

• Required to follow all company personal and safety policies and perform all assigned duties in safe working manner.

• Communicate via radio, telephone, and orally according to orders. Facilities Support Specialist - Administrative

NCTA (The Internet & Television Association)

September 2016 to February 2018

• Using proper etiquette, I greeted employees and guests in a friendly, courteous, and professional manner.

• To minimize operational disruptions, I perform testing and analyzed our computer equipment for malfunctions.

• Installed and troubleshot hardware and software on a multitude of systems and devices.

• Determined when new procedures should be implemented, collaborate approval, and implement alternative solutions to ensure a productive work environment with minimal errors/flaws.

• Using the NCTA property management software and EMS system, I recorded and tracked all facility- related issues.

• Professionally, I would address facility complaints or concerns promptly.

• Developed, typed and processed correspondence, reports, scheduling of events, prepared itineraries, maintained files, and interface with team members and project management staff.

• Escorting Vendors/ Contractors

Senior Service Operations Coordinator /Logistics Specialist NPR (National Public Radio)

February 2014 – September 2016

• Planned, organized, and directed facility/logistical management by establishing policies, planning, and prioritizing agency requirements.

• Developed short and long-term plans for appropriation and assignment of space, communication equipment, workstations, and office/IT equipment.

• I have collaborated with senior management to determine the schedule and coordination of support services.

• I supervise a staff of five, and overnight cleaning contractors for building maintenance, and staff events.

• Escorting Vendors/Contractors

Operations Administrative Support Clerk

VDM System Integrator

November 2009 – February 2014

• I provided exceptional administrative support, which includes phone coverage, scheduling appointments, answering email requests, and finalizing office correspondence.

• Managed and maintained the office's records, ensure files were kept and retained per the records disposition schedules.

• Initiated purchase request in the office automated procurement system ProReq

• Provided Helpdesk support and managed webcasting and IT network support set-up.

• Served as the telecommunications coordinator, ensure phone and computer systems are correctly set-up and properly working. Escorting Vendors/Contractors Education:

National Facilities Management & Technology September 2014 Career Technical Institute Washington, DC. October 2013 Help Desk & Computer Repair, Computer Learning Center Alexandria, VA February 1996 Major: Networking & Programming

Computer Skills:

· Software: Lotus Notes • Adobe Acrobat 6.0; Adobe Connect • Move Manager • Social Tables • Building Link AED. CPR Certification. Meeting Room Manager. Work Order Requests (Building Ticket Request). Facilities Commander WNX, Microsoft Office (Word, Power Point, Excel, Outlook) Webex, Sysaid ticket system, Office 10 and 11, sunflower.

· Equipment: • Hasler Mail machine • UPS Tracking and Mailing Systems • Paper Port - Series 7 and 11 • Artemis

• Saturn B • Fujitsu Scanners – Series: 575OC and 475OC • Ascom Hasler meter (335+, MOS and Intelli-touch) • Pitney Bowes meter (Paragon, walkie talkie.

DM1000 and Ascent) • LTR-ETR Later Radio Terminal •Docu-tech 120 • Docu-tech 6135 •Xerox Digipath Network • Pro Req, Requisitions • Smith Heiman • Scan max • Compact mail scan cabinet • Axis Conveyored x- ray system • Gemini 604 •, Hiscan 5030Si •Electron Beam.

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