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Executive Chef Customer Service

Location:
Sterling Heights, MI
Posted:
April 22, 2024

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Resume:

Jeffery L. Miller

***** ********, ******** *******, ** 48313 (C) 586-***-**** ad466r@r.postjobfree.com QUALIFICATION SUMMARY

Well-qualified professional with more than 15 years of experience in restaurant management for high-volume, full-service restaurants, and bar and lounge management. I have consistently been successful in raising service standards and quality of operations for all establishments employed with. I’m experienced in hiring, training and managing staff as well as scheduling, payroll, inventory, ordering and maintenance of profit and loss statement.

Experienced in procedures and regulations for bar and lounge management

Kitchen operations and line production management

Food and beverage purchasing

Banquet / group sales

Overseen all aspects of daily operations

Monthly Inventory

Labor cost maintenance

Kitchen line expedition

WORK HISTORY

Harry’s of Detroit

Employment dates: May 2014 – Present

Manager

Improved customer satisfaction and quality of service by streamlining operations of staff and ensuring that kitchen staff is expediting food efficiently. Daily responsibilities include:

Supervise kitchen and wait staff of 20.

Oversee all daily operations.

Beverage inventory management

Kitchen line expedition

Report daily sales and expenses compared to prior year to owners

Maintain customer service

Cheffery’s

Employment dates: October 2007 – Present

Owner/Executive Chef

Operation of private culinary contracting for catered dining events. Designed menus and planned private parties up to 150 guests.

Purchased and preparation of food and beverages.

Hired and supervised all event staff and service

Private event consulting and sales.

Wyndgate Country Club

Employment dates: April 2005 – October 2007

Banquet Chef

Supervised Kitchen staff of 16.

Coordinate, design and execution of member and non-member functions up to 500 people.

Maintenance of equipment to maintain health regulations and OSHA standards.

Assisted Executive Chef as needed.

George & Harry’s Blues Cafe

Employment dates: June 2003 – December 2005

Food and Beverage Manager

Hiring, training and supervision of FOH and BOH staff

Food and beverage purchasing.

Monthly Inventory

Banquet Sales

Shores Inn

Employment dates: April 2001 – June 2003

Restaurant Manager

Hiring, training and supervision of dining room, kitchen and lounge

Staff scheduling and maintained payroll reporting.

Monthly Inventory

Group Sales

Profit and Loss maintenance

FISHBONES Rhythm Kitchen Cafe

Employment dates: November 1996 – April 2001

Restaurant Manager

Hiring, training and supervision of FOH, BOH, Room Service and Banquets

Staff scheduling and maintained payroll reporting.

Monthly Inventory

Labor costs maintenance

Group Sales

Profit and Loss maintenance

Assist General Manager as needed in other areas

EDUCATION AND CERTIFICATIONS

Technical Career Institute Beverage Management and Human Relations Certification

Michigan Liquor Control Commission Techniques of Alcohol Management Certification

Henry Ford II High School Diploma



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