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Customer Service Training Program

Location:
Brooklyn, NY
Posted:
April 22, 2024

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Resume:

Matthew Donato

929-***-**** ad4646@r.postjobfree.com 103-07 Flatlands Avenue Brooklyn, NY 11236

Education

Dreams YouthBuild & Young Adult Training Program March 2016- Jun 2016

Skills

Excellent Communication Skills

Computer Proficiency

Problem Solving

Critical Thinking

Adaptability

Time Management

Strong work ethics

Handling pressure

Experience

Allied Universal, University Towers, Brooklyn, NY Mar 2019-

Security/ Timekeeper

Shipped and Received packages for residents and employees

Ensured that residents received their packages within a timely manner

Opened door for residents

Log all incoming visitors

Primark, Brooklyn, NY Jun 2018- Jan 2019

Head Cashier

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Created a positive atmosphere by smiling, greeting and providing a pleasant, friendly experience

Foodworld Supermarkets, Brooklyn, NY Aug 2016- Feb 2017

Stock/ Receiver/ Cashier

Managed in-person and telephone guest inquiries and customer service requests

Ability to work in a fast paced and demanding work environment

Making sure patrons or guests feel welcomed

Ensured a pleasant experience for customers by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean.

Dreams YouthBuild, Brooklyn, NY Mar 2016- Jun 2016

Shift Manager

Painted

Fix dry wall

Carpentry

Rebuild churches and affordable housing buildings

Placed and sealed various building structural components

License & Certifications

NYS Security Guard Mar 2019-



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