Program Manager
Resume:
Amanda Mitchell
Program Manager
Profile
Detail oriented program manager with 10 years of progressive experience primarily focused on Go-to-Market operations. Known for thoroughly assessing processes, systems and tools to design efficient workflows, consistent communication with stakeholders and a passion for bringing teams together to surpass expectations. Employment History
GTM Program Manager IV (Contract) at Google via SMCI August 2022 — February 2024 Mountain View, CA
● Track OKRs, business development metrics and regional pipelines
● Communicate GTM progress through weekly internal newsletters, executive reports, program overview and process documentation decks
● Support early access/feature testing programs and partner outreach
● New product feature competitive analysis
GTM Program Manager IV at NetApp (Cloud Business Operations) December 2019 — April 2022 San Jose, CA
● Manage new Hyperscaler marketplace (AWS, GCP and Azure) operations: product listings, partner programs, non-standard contracts, free trial/demo accounts, billing discrepancies, refunds and sales team trainings
● Cloud Deal Desk/Salesforce CPQ PVR Approvals: Design and build scalable workflow automation tools, dashboards and reporting processes to close gaps in opportunity to order process
● Create and manage collaborative webpages, Sharepoints, Confluence and Jira sites
● Project manage Tableau and Salesforce analytics dashboard builds HRIS/Benefits Technology Specialist at Filice Insurance Agency September 2015 — March 2019 San Jose, CA
● Develop program to expand offerings with new technology services
● Conduct SaaS platform demos and onboard clients
● Build, maintain and troubleshoot client HRIS portals, as well as audit EDIs
● Create technical support guides and train new employees or administrators
● Identify prospective clients and assist with CRM marketing campaigns
Evangelism Program Coordinator (Contract) at Hewlett-Packard Co. via Modis
May 2014 — July 2015 Sunnyvale, CA
● Manage yearly budget, purchase orders, vendor payments and credit card reconciliations
● Support program manager global workshops, tradeshows, conferences and marketing campaigns
● Coordinate internal communication and newsletters
● Track inventory of event promotional items, signage and equipment
Details
San Jose, CA
amandamitchell510@gmail.
com
Skills
Microsoft Office
Business Operations
Program Management
Business Development
Dealing with Ambiguity
Amanda Mitchell
Program Manager
Education
MS Business, Concentration in Marketing Insights and Analytics Oregon State University
Expected graduation in January 2026 Corvallis, OR
(Remote)
BA in Media and Cultural Studies and minor in Sociology University of California at Riverside
September 2007 — June 2013
Riverside, CA
Courses
User Experience Design Certificate
General Assembly (12 Week Bootcamp)
May 2020 — July 2020 San Francisco, CA
Internships
Programming Intern at Girl Scouts of San Gorgonio Council October 2009 — June 2010
Redlands, CA
References
Available upon request.
Details
San Jose, CA
510. 710.8020
amandamitchell510@gmail.
com
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