KEVIN MURRAY

Atlanta, GA

ad4636@r.postjobfree.com

+1-804-***-****

Obtain a full-time position to utilize my management, training/development, sales and marketing experience for the advancement of your company.

Achievements Bank of America National Sales Achievement Award Authorized to work in the US for any employer

Work Experience

Director

NCE - Atlanta, GA

January 2021 to Present

• Support the greater fundraising team in efforts to: Identify, research, cultivate and secure partnerships and sponsorship

dollars with corporations whose philanthropic mission aligns with the needs and opportunities

• Maintain and manage donor engagement, corporate volunteer support, and external events

• Track volunteer hours, data entry, and quarterly reports; updating volunteer handbook; create volunteer policies and procedures as needed; and manage annual volunteer evaluations

• Collaborate with the Donor Services Manager, maintain and assist with all donor acknowledgements and data entry

• Identification, research, cultivation, and solicitation of monetary gifts

• Partner with Donor Services Manager to assist with monthly and annual database financial reconciliation with Finance

Training and Development Manager

GMR - VA/NC

January 2019 to January 2021

• Manage daily tasks of the retail boutique

• Coordinate and facilitate virtual and in-person training for Fortune 500 companies

• Assist new hires with on-boarding and development

• Initiating marketing campaigns to increase sales and brand awareness

• Conduct training analysis to determine gaps, retention rates and performance metrics Sales Associate

WorldStrides - Richmond, VA

January 2015 to January 2019

• Soliciting high schools to travel to Europe, Asia, and throughout the United States

• Creating campaigns to Market and introduce new travel abroad countries and programs

• Measuring kpi to measure returning travel schools to increase sales performance and exceed sales goals

Channel Manager

Bank of America Corp. - Richmond, VA

January 2008 to January 2015

• Overseeing onsite team leads for the Home Loans Channel

• Collaborating with Subject Matter Experts (SMEs) to gather data and processes to create training materials, job aids and desktop reference guides

• Create and facilitate PowerPoint presentations via web-based sessions for training objectives

• Provide VP with updates and feedback from managers to enhance associate development strategies Marketing Supervisor

Long Fence and Home - Beltsville, MD

January 2003 to December 2008

● Management of the sales and promotions department

● Coordinated marketing promotions at home and garden sites

● Managing 20+ sales and marketing employees

● Exceeding monthly sales goals while maintaining cost efficiency

● Capitalizing on demographic research to achieve maximum sales results

● Recruitment via internet inquiries, major publications, colleges and universities in the Maryland, Virginia and Washington D.C. areas

Assistant Marketing Manager

Paramount Builders - Richmond, VA

January 2001 to December 2003

● Managing a sales and marketing team of 10+ employees to sale and market company products

● Assisting the Marketing Manager with recruiting, managing and training marketing teams

● Coordinating and implementation of employee portfolio and benefit packages

● Facilitating new hire training, field development and performance support

● Tracking team performance and providing reports for upper management analysis Customer Care Representative

Martin Call Center - Richmond, VA

January 1999 to December 2001

Wall Street Journal Account

● Selling the Wall Street Journal to large and small businesses for economic, family/business relationships and global news

● Designed and implemented campaigns for new and existing clients Accu-Chek Account

● Designed and implemented campaigns to people with diabetes with the assembly and proper use of their diabetes care products

● Maintained relationship with client for continuous campaign efforts Education

High school diploma or GED

Skills

• Digital Marketing

• Email Marketing

• Google Analytics

• Instructional Design

• Team Management

• Telemarketing

• Search Engine Optimization (SEO)

• Human Resources

• Microsoft Outlook

• Social Media Management

• WordPress

• Public Relations

• Google AdWords

• Analytics

• Web Development

• Branding

• Mobile marketing

• E-commerce

• Multichannel marketing

• Project management

• Pre-sales

• Account management

• Business development

• Training & development

• Customer relationship management

• Microsoft Access

• Facebook Advertising

• MailChimp

• Hootsuite

• Leadership

• Sales management

• Analysis skills

• Salesforce

• Content creation

• Product management

• Project management software

• Agile

• B2B marketing

• Events Management

• Adobe Creative Suite

• CRM Software

• User Interface (UI)

• Computer Networking

• Marketing Automation

• Content Development

• Web Design

• User Experience (UX)

• HTML5

• CSS

• Windows

• Google Ads

• Google Docs

• SaaS

• Presentation skills

• Pricing

• Lead generation

• Territory management

• Market research

• Customer service

• AI

• B2B sales

• Agency management

• Inside sales

• Upselling

• Machine learning

• AP style

• Graphic design

• Keyword research

• Content management systems

• Journalism

• Copywriting

• Adobe Photoshop

• Vendor management

• NetSuite

• SharePoint

• Interviewing

• Event marketing

• Data collection

• Negotiation

• Customer segmentation

• Product demos

• Enterprise sales

• Qualitative research interviewing

• Banking

• Forecasting

• Affiliate marketing

• Customer support

• Financial management

• Project / program management

• PCI

• ACH

• Direct sales

• SEM

• Cold calling

• Print advertising

• Sales

• Editing

• Constant Contact

• Nonprofit management

• Volunteer management

• Experience with children

• Childcare

• Behavior management

• Product development

• Driving

• Typing

• Website management

• Contracts

• Shipping & receiving

• Event planning

• Program development

• Project leadership

• Web accessibility

• Data analysis skills

• Motivational interviewing

• Proofreading

• Adobe Acrobat

• Data analytics

• DocuSign

• Supervising experience

• Fact checking

• Process improvement

• Google Search Console

• Content management

• Adobe InDesign

• Adobe Illustrator

• Database management

• Employee relations

• Office manager experience

• Time management

• Marketing

• Sports coaching

• Google Suite

• Copy editing

• Databases

• Information security

• Content marketing

• Behavioral health

• Quality control

• P&L Management

• HubSpot

• Budgeting

• Social media marketing

• Creative writing

• Operations management

• Payroll

• Outside sales

• Web analytics

• Door-to-door

• Mac OS

Certifications and Licenses

CPR Certification

Assessments

Customer service manager — Proficient

August 2021

Managing customer service representatives and resolving customer issues Full results: Proficient

Marketing — Highly Proficient

August 2021

Understanding a target audience and how to best communicate with them Full results: Highly Proficient

Management & leadership skills: Planning & execution — Familiar August 2021

Planning and managing resources to accomplish organizational goals Full results: Familiar

Outside sales — Proficient

August 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Management & leadership skills: Impact & influence — Expert August 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Expert

Social media — Familiar

March 2022

Knowledge of popular social media platforms, features, and functions Full results: Familiar

Sales skills — Highly Proficient

January 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work style: Conscientiousness — Proficient

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Work motivation — Expert

August 2021

Level of motivation and discipline applied toward work Full results: Expert

Sales fit — Expert

August 2021

Measures the traits that are important for success in sales positions Full results: Expert

Active listening — Proficient

August 2021

Actively listening and appropriately responding in conversations Full results: Proficient

Customer service — Familiar

July 2021

Identifying and resolving common customer issues

Full results: Familiar

Supervisory skills: Motivating & assessing employees — Proficient August 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Retail customer service — Proficient

August 2021

Comprehending and responding to retail customer needs Full results: Proficient

Management & leadership skills: Planning & execution — Proficient April 2022

Planning and managing resources to accomplish organizational goals Full results: Proficient

Social media — Familiar

March 2022

Knowledge of popular social media platforms, features, and functions Full results: Familiar

Marketing — Familiar

April 2022

Understanding a target audience and how to best communicate with them Full results: Familiar

Customer service — Familiar

July 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Proficient

March 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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