el! MetroPCS LTE *:** PM @ **% =)
X Sharia Pettifordresume.d.. @& (f
SHARIA PETTIFORD
*** ****** ****** *********, ** 17603 - 862-***-****
ad461x@r.postjobfree.com
Experienced Quality Control Technician seeking to leverage my skills and professional expertise and to grow in the
new role of Quality Technician at your company.
EXPERIENCE
FEBRUARY, 2017 — JULY, 2018 LANCASTER, PA
QUALITY CONTROL TECHNICIAN, NISSIN FOODS
Tested food with chemical using Chloroform and Ethanol, to preserve the noodle and testing the oil to ensure its at
the correct temperature to process the ingrediencies. Tested other products such as flour and wax in the lab to
ensure of no food contamination. Properly processed and dispose of hazardous material generated in Laboratory.
2015 — 2016
PICK/PACK, GRAZE, BAYONNE, NJ
Assisted with filling orders in a warehouse setting. Helped managed the warehouse and inventory to ensure all
orders are processed and shipped in a timely manner. Researched missing orders via weekly and monthly reports.
2010 — 2012
HOSTRESS, MAGGIANO’S, HACKENSACK, NJ
Ensured that all guest and patron were treated with respect and welcomed at restaurant. Offered guest seating, menu
and responding to inquires in a timely manner. Maintained a professional and friendly attitude while interacting
with customer.
2005 — 2008
CUSTOMER SERVICE/CASHIER, PATHMARK, BAYONNE, NJ
Checked customer at the checkout line, Assisted customers with finding items throughout the company. Ensured
that the marketing campaigns are put on the floor before the sales began weekly, monthly and quarterly. Balanced
each associate cash drawer at the end of each shift. Trained current associates and New Hires on policies and
procedures within the company. Handled customer escalations within the department to the company policy.
EDUCATION
JANUARY/2008
ASSOCIATE- SOCIAL SERIVCE 30 CREDITS OBTAINED, ESSEX COUNTY COLLEGE
3.0 GPA
SKILLS
* Problem solving * Great Customer service
© Organization & Prioritizing © Communication