Zeresh Brooks
ad4603@r.postjobfree.com
Objective: To contribute my talents to a company that strives for continued growth and advancement opportunities
Experience
Workway Staffing • Human Resource Specialist• August 2022-February 2024
●Assist new hires with completion of offer letter/onboard and provide orientation details
● Provide assistance with completion of I9 documents 4-6+ years of account management, consultative business development experience or Customer Success
●Experience building client rapport while discovering/closing revenue opportunities
● Strong understanding of working with contractual agreements master service agreements requests for proposal/statements of work (SOW) experience supporting clients in light industrial or retail field
Integrity Staffing Solutions• Production Associate• September 2021-March 2022
●Place food items inside of bags for shipment/Inspect food items for mold or markings/Worked on assembly line as a production associate
Lyneer Staffing • Warehouse Associate(UPS) • September 2022-November 2022
● Assist with sorting of mail/ Print shipping labels for mail/Assist with unloading mail
● Worked on assembly line sorting rejects and scanning mail
Integrity Staffing • Production Associate (Hello Fresh) • March 2022-September 2022
●Assist with placing items on assembly lines
● Place ingredients in bag based on recipe/ Inspect food items for mold or damage
● Ensure area is clean of hazards
Crossmark• Talent Acquisition Team Lead and Trainer • July 2018 – March 2022
● Assist candidates with questions regarding paperwork; proactively ensure candidate complete all tasks/train new hires on system processes and recruiting efforts. Pre-screen applicants to confirm skillset requirements and qualifications for the position. Source candidates from online job boards, internal database, contact lists and employee referrals.
● Process inbound/outbound calls to conduct pre-screen interviews and supervisor on-site
Financial Additions • Reimbursement Counselor• October 2016 – May 2018
● Provide assistance to physician office staff and patient to submit all necessary insurance forms and program applications and process any necessary patient/insurance correspondence.
● Completes and submit all necessary insurance forms to ensure claims are processed in a timely manner/Assist with inbound and outbound calls regarding status inquiries from patient and physician's office.
Conifer Health Solutions • Account Resolution Specialist • June 2014 – Oct 2016
● Setup and process promise to pay arrangements/Obtain insurance information/Submit insurance for claim filing purposes
● Research explanation of benefits and ub04 documents for errors/Educate patient on Self-Administered Drug charges
Account Resolution Specialist• Eli Daniel Group • April 2014 - June 2014
● Assist with inbound and outbound medical collection/Setup and process promise to pay arrangements/obtain insurance information and submit insurance for claim filing purposes
● Research explanation of benefits and ub04 documents for errors/Educate patient on Self-Administered Drug charges
Customer Service /Backup Team Lead• JPM Chase. • April 2009 – March 2014
● Process mortgage payments for inbound customer calls/A self-starter with strong organizational, analytical, and communications skills
●Assist with opening, sorting and scanning incoming mail● Process outbound collection calls/back-up teller assistance
Education: UPOX, Associate of Arts Criminal Justice