GREGORY FABIEN

CONTACT

407-***-****

ad45qg@r.postjobfree.com

Haines City, Florida

SKILLS

Symbility proficient

Content Claim Handling

Flood claim handling

LANGUAGES

Creole

Bilingual

French

Intermediate

Spanish

Conversational

PROFESSIONAL SUMMARY

Seasoned Independent Adjuster with a proven track record at E.A. Renfroe, adept in Symbility & Xactimate and handling complex claims in the field or desk, including high-volume wind/hail incidents and catastrophic events. Demonstrates strong communication skills and a meticulous approach to property inspections, with an emphasis on efficient resolution and policyholder satisfaction.

Chef; Passionate candidate experienced in the hospitality industry. Expert in menu creation, recipe development, and kitchen operations. Highly skilled in designing and executing unique dishes that maximize customer satisfaction.

EXPERIENCE

February 2018 - October 2022

Independent Adjuster

E.A. Renfroe

Handled property/commercial/Daily/Remote claims for all perils

Performed property inspections that followed client and firm guidelines

Coordinated with contractors through various claim processes

Accurately assess extent of damage to properties

Build estimates on Xactimate and settle with policy holders

Examine policy coverages to ensure claim is covered, and dictated denial letters

Maintained frequent communication with policy holders during claim process

Handled heavy claim load thoroughly.

Property Field deployment Illinois

E.A Renfroe-State Farm

Handled 100+ Wind/hail claims; inspections, wrote estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices

Property field deployment Louisiana hurricane Delta

E.A Renfroe-State Farm

Handled 70+ wind/water/ claims; a few large loss estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices

Property field deployment Mississippi

E.A Renfroe-State Farm

Handled 100+ Wind/water/hail claims; inspections, wrote estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices

Virtual assist desk adjuster Mississippi

E.A Renfroe-State Farm

Handled 100 wind/ice/snow/freeze/water/hail claims; helped managed field adjusters claim inventory, reviewed adjuster estimates for accuracy, dictated letters, wrote estimates, contacted policy holder for settlements.

ECTA Virtual auto desk adjuster

E.A Renfroe Personal/AWC express

Handled 70+ auto claims, established liability, issue payments, settle with policy holders, create invoices, coverage decisions.

Stewardship/Claim Ownership

E.A Renfroe Personal/AWC express

Handled 200+ Wind/hail/water/back up of sewer/freeze/ice/snow; Handles claims from start to finish, reconciled supplements, denials, personal property claims, dispatch adjusters/contractors, write estimates, constant communication with policy holders and agents.

March 2018 - October 2020

Chef de Tournant/Head Chef of Zeta and Myth bar

Hilton Bonnet Creek, Orlando, US

Oversee preparation of food in all areas during assigned shift

Assist and support kitchen team members

Coach team members to improve career in the kitchen

Visually inspect food quality and presentation during service

Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards and food storage procedures

Speak directly with guest regarding allergies, dietary restrictions, etc.

Developed menus, recipes, and plate presentations for special events and new menu items.

Analyzed financial statements regularly to identify areas of improvement in terms of efficiency and cost savings.

Maintained accurate records of inventory orders and deliveries.

Reviewed daily sales reports to determine popular dishes for future promotions.

Trained kitchen staff in proper cooking methods, plate presentation, portion control, safety procedures and sanitation practices.

Prepared weekly work schedules for kitchen staff according to projected business volume.

Daily meeting with front of the house manager to discuss guest reviews and ways to raise guest satisfaction metrics as needed.

Drafted employee schedules to accommodate staffing needs.

Coordinated with vendors to ensure timely delivery of fresh ingredients while maintaining budget restrictions.

December 2013 - March 2018

Kitchen Supervisor

Hilton Bonnet Creek, Orlando, US

Oversee preparation of food in all areas during assigned shift

Prepare fish and meats

Assist and support kitchen team members

Set up daily specials and happy hour food

Visually inspect food quality and presentation

Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards

Ensure compliance with federal, state, local and company food handling and food storage procedures

Speak directly with guest regarding allergies, dietary restrictions, etc.

March 2013 - December 2013

Line Cook

Hilton Grand Vacations, Orlando, US

Oversee and prepare food items according to designated recipes and quality standards

Oversee and maintain cleanliness and food sanitation

Manage guest orders in a friendly, timely and efficient manner

Ensure knowledge of menu and all food products

Stock and maintain par levels for designated food station(s)

Practice correct food handling and food storage procedures according to federal, state, local and company regulations

Prepare requisitions for supplies and food items, as needed.

February 2012 - April 2013

Banquet Cook/Line Cook

Marriot, Lake Mary, US

Able to prepare foods as directed by the Executive Chef

Comprehensive knowledge of preparing foods in keeping State and Federal Health Codes

Thorough understanding of cooking equipment utilization

Hands-on experience in answering questions of guests

Profound ability to create buffet displays

Prepared food items for customers in a timely and consistent manner

Controlled quality and uniformity of all food served

Practiced sanitation and safety to ensure the total customer satisfaction

Ensured station and all food supplies prior to service are clean

Produced orders in a timely manner.

March 2007 - March 2012

Youth Counselor

City Of Orlando, Orlando, US

Supervising children grades k-5

Maintaining a fun safe environment for children

Coordinating many recreational games

Steady communication with the parents of children in the program

Assisted in developing strong partnership with Dover Shores Elementary

Set up tables for various community functions

Operating front desk: answering phones, making tuition transactions

Performed opening procedures for entire building.

October 2011 - February 2012

Adidas Sales Associate

Hilton Grand Vacations, Kissimmee, US

Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model

Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador

Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s)

Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards

Minimize loss by actively maintaining sales floor awareness while serving customers

Completes sales transactions quickly and accurately while adhering to cash protection procedures

Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.

May 2010 - August 2010

Line Cook

Moe's South West Grill, Universal City Walk, US

Monitor holding times of products and discard expired or inferior products

Clean, organize, and restock all stations

Clean utensils, equipment, walls and floors

Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all

Follow recipe and preparation guidelines.

January 2009 - April 2009

Direct Marketing Sales Representative

Vector Marketing, Orlando, US

Scheduling appointments with potential customers through personal referrals

Presenting Cutco products to customers in their homes, in a demonstration usually lasting 45 minutes to an hour

Used suggestive selling techniques

Filling and submitting customer orders at the office.

March 2006 - May 2007

Crew Member

Oerther Foods: McDonalds, Orlando, US

Operated grill and kitchen areas preparing a variety of menu items

Maintained clean cooking and preparation stations

Detailed kitchen areas and commercial food service equipment

Cleaned lobby area

Unloaded company trucks carrying our products.

EDUCATION

January 2013

Under Graduate: A.A. Degree in General Studies Graduate: Degree in Culinary Management. in Culinary Management

Valencia Community College

May 2007

High School Diploma

Boone High School

CERTIFICATIONS

Serve-Safe Manager Certified

DCF Certified

Florida home state License 0620- Adjuster-All Line License W454049

California Earthquake Accreditation 11/7/2022

Licensed in Alabama, Mississippi, Texas, Georgia, California, Oklahoma, South Carolina, North Carolina, Michigan, Vermont, New Mexico, Louisiana, West Virgina, Kentucky, Florida.

CERTIFICATES AND SKILLS

DCF - 4C, Orlando, Fl, 05/2007, 07/2007, 40 hours of Child Care training completedServe-Safe Manager CertifiedFlorida home state License, 11/17/2017, 08/31/2024, 0620- Adjuster-All Line License W454049California Earthquake Accreditation, 11/7/2022Licensed in Alabama, Mississippi, Texas, Georgia, California, Oklahoma, South Carolina, North Carolina, Michigan & Louisiana

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