JESSICA ICHORD

***** **** **. **** ** ***** · Cell-573-***-****/573-***-****

ad45pq@r.postjobfree.com · ·

Career Objective is to ultimately become a Food Court Manager. My current goals have been aligned to help strengthen and expand current job knowledge within the Exchange. From June 2019 to Current- I have been performing as a 3-1 concept Manager. Due to the Temporary Closure of Boston Market I have been floating and overseeing three other concepts in addition to current job duties as acting Food Court Manager- when Food Court Manager was out.

EXPERIENCE

FEB 2021- CURRENT

CONCEPT MANAGER, QDOBA

ENSURED BRAND STANDARDS STAYED CURRENT AND CONSISTENT, MONITORING OF SCHEDULES, ACCURATE INVENTORIES AND TRUCK ORDERS KEPT, ACCOUNTING DUTIES: I.E. BILL PAYING, CREDITS RECEIVED AND PROCESSED IN A TIMELY MANNER, MONTHLY FINANCIAL STATEMENTS BROKEN DOWN, READ AND POSTED TO PORTALS. COMMUNICATIONS WITH MANAGEMENT TEAM, ASSOCIATES AND BRAND PARTNERS. ENSURED ALL BRAND TRAINING REQUIREMENTS MET AND TEAM WELL VERSED ON HOW TO PERFORM IN THE ABSENCE OF MANAGEMENT: HOW TO PROCESS BILLS, TRUCK ORDERS, INVENTORIES AND HOW TO READ FINANCIAL STATEMENTS.

FEB 2017– 2019

CONCEPT MANAGER, Boston Market- Brand Certified

2017 Temp promoted as Concept Manager, June 15, 2019 Permanent Position as Concept Manager. Duties: Ensured Brand Standards stayed current and consistent, Monitoring of schedules, accurate inventories and truck orders kept, accounting duties: I.e. Bill Paying, credits received and processed in a timely manner, monthly financial statements broken down, read and posted to portals. Communications with Management Team, Associates and Brand Partners. Ensured all brand training requirements met and team well versed on how to perform in the absence of management: how to process bills, truck orders, inventories and how to read financial statements.

JUL 2013 – DEC 2015

FOOD SERVICE FOREMAN, Anthony’s Pizza

Promoted in July 2013 as Part time foreman in 2015 Promoted from Part time as Full Time into Boston Market from Anthony’s Pizza. Job duties included processing of bills, breakdown of financial statements, completing schedules, daily financials, and paperwork, supervising 3-9 crew members and guidance in the absence of management when necessary.

Sept 2012- July 2013

Food Service Worker, ANTHONY’S PIZZA

Duties: Basic food prep and food safety practices observed. House cleaning duties in dinning room, bathrooms. Basic cash transactions on register and customer service skills used with our guests.

Added Responsibilities

Qdoba- Brand Certified,Baskin Robbins, Manchu Wok, Mobile Units, Seattle’s Best Coffee, Abrams Theater, American Eatery, Charley’s- Brand Certified, Einstein Bagels Brand Certified, Boston Market- Brand Certified.

EDUCATION

AUGUST 2013-MAY 2017

ENGLISH LITTERATURE AND WRITTING, Drury University

MONTH YEAR

HIGHSCHOOL DIPLOMA/ WAYNESVILLE VO-TECH, Plato R-v

Graduated May 2004

SKILLS

Charley’s Brand Certified, Einstein Bagels Brand Certified

MDP Certification

ServeSafe Instructor/Proctor Certified

Chief Operator Coin

2019 Roma Graduate

Strengths- Organization and Communication

College Dean’s List