TIANNA KING
Dorchester, MA *****
ad45ji@r.postjobfree.com
Success-driven, resourceful and self-motivated professional with notable experience in retail sales, customer service, database management, client scheduling, business administration, and relationship management. Energetic and goal-oriented with a genuine passion for sales strategy and a well- rounded background in supporting a progressive organization in optimizing performance and growth. Work Experience
Server/Bartender
Boston Cigar Club - Boston, MA
September 2022 to Present
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression. Server/Bartender
Longwood Venues + Destinations - Boston, MA
July 2022 to January 2023
• Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize guests dining experience.
• Sets up and breaks down chairs, tables, and buffet.
• Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food products.
• Loads and unloads plates, silverware, and other service equipment.
• Serves courses, clears dishware, and ensure that guests dining needs are taken care of.
• Keeps serving stations restocked throughout the event.
• Cleans large and small trays and tray stands to be ready for service.
• Maintains guest tables and serving stations according to client specifications and procedures. Bartender
The Union Club - Boston, MA
July 2022 to November 2022
• Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests.
• Maintained a clean and organized bar area.
• Recommended the restaurant’s food menu to bar guests.
• Ensured a clean and organized bar and dining area. Hooters Girl/Server
Hooters - Dedham, MA
January 2022 to July 2022
• Provide excellent customer services
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines Bartender/Barback
230 Fifth - Manhattan, NY
May 2019 to March 2020
• Refill ice wells.
• Restock liquor bottles.
• Change out beer kegs.
• Replenish napkins, toothpicks, peanuts, and other counter items.
• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Maintain clean bar rags in each bartender’s station.
• Verifying Age requirements
Bartender
Atlantis lounge - Queens, NY
June 2018 to March 2020
• Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit
• Keeping the bar stocked and clean while always providing friendly and attentive service
• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant
Education
Tips liability certification in Mixologist
Drink master bartending school - Boston, MA
August 2022 to August 2022
High school diploma
John Dewey High School - Brooklyn, NY
September 2014 to June 2018
Skills
• Restaurant Management
• Bartending
• Aloha POS
• Microsoft Office
• Kitchen Experience
• Serving Experience
• Upselling
• POS
• Restaurant Server
• Busser
• Retail Sales
• Cash Handling
• Hospitality
• Customer service
• Serving
• Sales
• Communication skills
• Customer service
• Basic math
• Hospitality
• Serving
• Food handling
• Cash handling
• Bartending
• Time management
• POS
• Restaurant experience
• Upselling
• Cooking
• Cash register
Certifications and Licenses
Bartender License
TIPS
Driver's License