EDUCATION

University of Texas at Arlington Arlington, TX

B.B.A. Information Systems May 2024

UTA Honors College

EXPERIENCE

University of Texas at Arlington Arlington, TX

IT Support Technician Intern Jan 2023 – June 2023

Spearheaded technical support initiatives, meticulously resolving complex IT problems, incidents, and queries for UT Arlington students and faculty.

Orchestrated seamless management of account password resets, leveraging advanced user management systems and adhering to stringent security protocols.

Implemented cutting-edge technologies and tools like ServiceNow, Microsoft Teams, and bespoke IT solutions to streamline operations and enhance productivity.

Escalated support tickets with precision, collaborating seamlessly with cross-functional teams to expedite issue resolution.

University of Texas at Arlington Arlington, TX

Information Systems Capstone Jun 2023 – Dec 2023

Pioneered an in-depth analysis of contemporary information systems paradigms, showcasing a mastery of nuanced design principles, methodologies, and user-centric frameworks.

Architected comprehensive documentation encompassing requirement specifications, functional designs, and intricate implementation plans, ensuring project milestones were met with exacting standards.

Executed database operations with finesse, harnessing the power of MySQL and SQLite within dynamic Python and Java environments, while integrating cutting-edge frameworks such as Django and Spring for unparalleled efficiency and scalability.

X Factor Physical Therapy Hurst, TX

Physical Therapy Technician Jul – Oct 2022

Orchestrated bespoke physical therapy sessions, deftly implementing advanced techniques including electrostimulation and specialized stretching maneuvers, to optimize client rehabilitation outcomes.

Demonstrated exceptional strength and stamina, routinely lifting and carrying loads ranging from 20 to 220 pounds, showcasing physical resilience and capability in demanding clinical environments.

LEADERSHIP & COMMUNITY SERVICE

John Peter Smith Hospital Fort Worth, TX

Volunteer Services Coordinator Aug 2019 – Dec 2022

Managed and mentored a team of volunteers, delegating tasks effectively and ensuring

the timely completion of objectives.

Successfully adapted to changing project requirements and priorities, demonstrating

flexibility and resilience in dynamic environments.

TECHNICAL SKILLS

Languages: Python, Java, JavaScript, HTML, CSS

Database Management: SQL, OracleSQL, MongoDB

Cloud Computing: AWS (CloudFront, EC2, API Gateway, Lambda, Route 53

Integrated Development Environments: IntelliJ, Visual Studio Code

Web Servers: NGINX

Operating Systems: Linux, Windows, macOS, Unix

Software Suites: Microsoft Office, SAP, Adobe Creative Suite