DI'A WARD
Memphis, TN ***** 901-***-**** ad45dq@r.postjobfree.com
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
SKILLS
• Hospital Experience
• Microsoft Systems
• Guest services
• Team Player
• POS
• Food Service
• Retail Sales
• Home Care
• Hospitality
• Computer literacy
• Security
• Customer service
• Laundry
• Communication skills
• Front Desk
• Analysis skills
• Host/Hostess
• Property management
• Sales Marketing
• Marketing
• Commercial Cleaning
• Pricing
• Customer Service
• Claims Processing
• Kitchen Experience
• Invoice Processing
• Fast learner
• HIPAA Compliance
• Cash Handling. * Research and due diligence
EXPERIENCE
Customer Service Representative -Internal Revenue Service – Memphis
2023– Present
Main duties included helping customers with complaints and questions while also giving customers the correct information about products and services.
Other duties included Taking orders and Processing returns
Receptionist/Office Assistant todays new deelilium – Memphis
2021 – 2023
taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners.
Patient Server - Baptist Memorial Hospital Memphis – Memphis
2019 – 2020
responsibilities included; Faxing, Filing sensitive documentation,
Validating insurance information, and Assisting therapists
Specialized Billing Clerk - Levenger – Memphis
2017 – 2019
Made sure that invoices were sent out and credit memos were updated with an organization's financial information.
EDUCATION AND TRAINING
05/2014
High school diploma
Oakhaven High School
Information Technology
University of Memphis - Memphis, TN