Des Moines, IA 503**-***-*** **** ad45ck@r.postjobfree.com
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ONTARIA MANN
SKILLS
Business Development
Staff Management
Operations Management
Training and mentoring
Goal-Oriented
Policy Enforcement
Staff Development
Staff Discipline
Organizational Skills
Interpersonal Skills
WORK HISTORY
SUPERVISOR 04/2023 to Current Securitas Security, West Des Moines, IA
Reduced incidents of data theft
Closely monitoring surveillance systems
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Managed a team of security officers, providing guidance, support
Evaluated existing emergency plans
performance evaluations to ensure a high level of professionalism.
Provided onboarding training
OFFICE MANAGER/LEAD DISPATCHER 03/2019 to 12/2022
Bob Oliver Heating and Air Conditioning, Des Moines, IA
Maintained website and social media platforms.
Scheduled all technician appointments.
Addresses customer complaints and resolved concerns.
Received and dispatched orders
Maintained computer and physical filing systems.
Maintained payrolls for all employees
DAYCARE OWNER/OPERATOR 02/2015 to 04/2018 TLC Daycare, Des Moines, IA
Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
EDUCATION
Indianola High School, Indianola, IA High School Diploma, 05/1998
CERTIFICATIONS
Guard Card for State of Iowa (Security License) First aid and CPR Certified