Nathan Cain, CSST, CSSS

NCCER # ********

318-***-****

ad454n@r.postjobfree.com

PROFILE

A dedicated professional with over 20 years of management experience. I have been responsible for managing a municipality as well as several Correctional facilities and programs while supervising numerous employees and maintaining custody and control of offenders. Positions held have been Mayor, Chief of Police, and Board of Alderman member before joining the Louisiana Department of Corrections and working as Deputy Director of Prison Enterprises (controlling all farming and industries at all prisons in the state) Assistant Warden of Administration, and then Deputy Warden of Phelps Correctional Center, a 942 capacity male institution with 276 employees and a 23 million dollar budget, before becoming Deputy Warden and then working as Warden for Avoyelles Correctional Center, an 1808 man institution with 323 employees and a 27 million dollar budget.

EXPERIENCE

Equipment Delivery Driver Hewett Farms/JACC’S Concrete and Hauling Independence, La/Grand Ridge Florida 2022-2023

Responsible for delivery of equipment, FEMA living quarters and fire suppression systems throughout south Louisiana, utilizing a roll back truck.

Fit Specialist Mike Bruno’s Freedom Harley Davidson 2022

Responsible for working with customers to ensure an excellent purchasing experience. Duties included customer greeting, evaluation and assessment of customer’s wants and needs, and fitting customer with a proper and appropriate product. Upon completion of product fit, customer purchasing or possibly financing options were reviewed and executed so that F&I could take care of all financing and licensing as I prepared motorcycle for delivery.

Manager, Jett’s Food Mart, 2021- 2022

Responsible for the day-to-day operations of Jett’s food Mart #2, providing leadership and support to approximately 12 employees at a convenience store with a large delicatessen. Duties include maintaining an excellent customer service experience, maintaining cash accountability and banking transactions for approximately $40,000 in gross monthly revenue, maintaining inventory levels of retail stock as well as maintaining a fresh and appropriate deli stock. This required the direct ordering of products and produce, as well as providing proper inventory of all products sold including Lottery, Alcohol, and tobacco. Position responsibilities also includes the scheduling, hiring, and when necessary, the dismissal of employees, policy and procedure review and recommendations, as well as maintaining compliance with all federal, state and local rules and regulations regarding food service. This position required Serv - Safe certification.

Service Writer, Gerry Lane Chevrolet, 2020

Responsible for handling the scheduling, writing, warranty issues and payment, as well as all aspects of vehicle service for the Baton Rouge area’s largest Chevrolet dealership. Position required the providing of excellent, friendly customer service as well as customer scheduling. Other responsibilities were to provide communication between the service providers and customer, as well as between customers and billing.

Sales, Gerry Lane Chevrolet 2019-2020

Responsible for working with customers to ensure an excellent purchasing experience. Duties included customer greeting, evaluation and assessment of customer’s wants and needs, and fitting customer with a proper and appropriate product. Upon completion of product fit, customer purchasing or possibly financing options were reviewed and executed so that F&I could take care of all financing and licensing as I prepared vehicle for delivery.

Office Supervisor, PBS of Natchitoches, 2018-2019

Responsible of the day-to-day operation of a medical billing company with approximately 10 employees, maintaining cash accountability for a monthly gross revenue stream of approximately $35,000. Position required the interviewing, and hiring of employees and staff as well as providing positive customer service. Other duties included the solicitation of new business from health care providers and hospitals nationwide, maintaining safety plans, as well as policy and procedure Manuels and the revisions of such.

Assistant Manager, Moore’s Tire and Car Care, 2017-2018,

Responsible for advising and assisting the manager of a Goodyear tire and car care center in Natchitoches, Louisiana, employing approximately 10 service technicians and ASE certified mechanics. Duties included providing exceptional customer service. This was accomplished in part by providing knowledge and information concerning all aspects of care care and maintenance, and by providing practically immediate scheduling of customer service. Other duties included maintaining proper cash accountability and performing normal operational banking transactions on a day to day basis. I was also responsible for employee scheduling, payroll, and the scheduling, and often performance of building and ground maintenance as needed. This position required me to become a Goodyear certified tire expert through online Goodyear training. Other duties performed, were handling commercial tire sales and scheduling commercial roadside assistance through the Goodyear call center for any commercial mechanical issues within the central Louisiana Sales District.

Warden 3, Avoyelles Correctional Center - 2012-2016

Responsible for day to day operations of an 1808 capacity male correctional facility with a 27 million dollar budget, and 323 employees. Directly responsible for the operations of all aspects including security operations, all Culinary/Kitchen facilities and all culinary activities feeding three meals a day to 1808 offenders, a 24 hour medical skilled nursing unit staffed by a Doctor, and approximately 25 nurses, a mental health department, staffed by four social workers, and a maintenance department staffed by 7 maintenance employees who kept and maintained 66 buildings and 1200 acres. Other responsibilities included direct supervision of 2 Deputy Wardens, 4 Assistant Wardens, a Human Resources Department, a business office with a Program manager, and several accountants, and an investigative department. Also, directly responsible for creating and enforcing all policies and procedures as well as institutional directives, and maintaining compliance with all standards of ACA (American Correctional Association)

Deputy Warden 2, Phelps Correctional Center 2005-2012

Responsible for advising and assisting the Warden and acting in his capacity during his absence. Directly responsible for overseeing 3 assistant wardens responsible for administration, medical and security, a skilled nursing unit/ mental health department, a culinary department responsible for feeding three meals a day to 942 male offenders, and a maintenance department responsible for approximately thirty buildings, a warehouse, and approximately 900 acres.

Deputy Director, Prison Enterprises — 2001-2005

Responsible for assisting and advising the Director of Prison Enterprises in the day-to-day operations of the department and to act in his capacity in his absence. Prison Enterprises is responsible for the operations of all farming and industries at every penal institution in the State of Louisiana. Farming included approximately 3000 acres of row crops such as corn, cotton, wheat, soybeans, and milo, as well as vegetable operations providing a large variety of fresh summer and winter vegetable to the institutions for offender consumption, as well as managing a cattle operation of approximately 2600 head of cattle. Industries included mattress broom and mop plants, chair plants, license plate plant where we made license plates for several states, three garment factories making everything from t-shirts to towels to blue jeans and jump suits, a silk screen plant, a custom furniture plant,and a print shop where most of the printing for the Department of Corrections and several other state agencies were produced. Prison Enterprises has an annual budget of approximately 50 million dollars and acts as the ancillary fund for the Louisiana Department of Corrections.

Terminal Manager, Owner /Operator, A&R Transport — 1998-2001

Responsible for operations of a terminal of Dry Bulk owner operators transport drivers specializing in the hauling of plastic and PVC resin across the 48 state and Canada. was directly responsible for the hiring and firing of owner operators, as well as negotiations with plant officials concerning hauling contacts and hauling rates. The terminal was home base to approximately 60 Tractor Trailer rigs, and had a tank wash to clean bulk trailers to ensure non contamination of products.

Owner/Operator, A&R Transport Highlands Texas — 1997-1998

Owned and operated tractor trailer rigs pulling bulk tanks carrying plastic resin across 48 state and Canada. Responsible for meeting deadlines loading and unloading and safely hauling bulk freight from place to place.

Assistant Administrator, Regional Home Health- 1993-1997

Responsible for overseeing the day to day operations of a Home Health Care organization which employed approximately 85 employees including Nurses, CNAs, PTs, OTs, Speech Therapists, a Human Resources Department, a Quality Control Department and an Accreditation Department responsible for obtaining and maintaining JCAHO accreditation.

Alderman, Village of Norwood, Norwood Louisiana —2001-2001

Elected by the town residents and made responsible for acting as Chief Executive Officer, governing a Lawrisson Act Village with an annual budget of approximately 200,000 dollars. Other responsibilities included writing proposed ordinances, acting as Chief Judicial Officer for Village Court, and supervising all municipal staff including Chief of Police, clerks, and maintenance staff. Position also mandated that I preside over all meetings of Village Board of Alderman.

Mayor, Village of Norwood — 1996-2000

Chief governing elected authority of a Lawrisson Act Village with an annual budget of approximately 200,000 dollars. Responsible for presiding over Mayors Court for violations of local laws and municipal ordinances. Other responsibilities include maintaining a town sewer and water system serving approximately 400 homes and families.

EDUCATION

BRCC, Baton Rouge 2022, Safety Certification through NCCER, # 25423824

-(Certified Construction Safety Technician, and Supervisor (CSST/CSSS)

Dale Carnegie Training, Effective Communications and Human Relations- 2015

Northwestern State University, Natchitoches La -2007 and 2011, Jan 2017- 2020

Lamar State College, Orange Texas - 2011

Correctional Management Institute of Texas, Wardens Peer Interaction Training, - 2009

Public Agency Training Council - Hostage Negotiation Phase I, II, and III

Louisiana State University Law Enforcement Basic Training Academy – 1988

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