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Customer Service Mail Order

Location:
North Charleston, SC, 29420
Posted:
April 21, 2024

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Resume:

STANLEY BARNEY

Charleston, SC *****

813-***-**** - ad454j@r.postjobfree.com

PROFESSIONAL SUMMARY

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Worked primarily in I.V. Departments, until moving on to Mail Order Pharmacies. Left VA Mail Order Pharmacy and took time off. Ready to jump back in after doing some substitute teaching.

ACCOMPLISHMENTS

National Smoking Cessation Specialist Certification Program..University of Pittsburg, May 14th, 1998

APHA Pharmaceutical Care Certification of Achievement for Patients with Hyperlipidemias, August 3rd, 2003

Civilian of the Month, MacDill AirForce Base, 2003 SKILLS

Motivational Leadership

Special Assignments

Rules and Regulations

Order Processing

Inventory and Supply Management

Stock Management

WORK HISTORY

05/1996 to 06/1999 IV. Department Supervisor

Bay Pharmacy, Long Term Care – St. Petersburg, FL

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Trained new employees on overall company and department-specific policies and procedures.

Maintained stock of items, cleanliness, organization and provided excellent customer service.

Trained team members in successful strategies to meet operational and sales targets.

Managed team of 4 employees, delegated tasks and held each employee accountable for completing assignments.

Assigned tasks and established work schedules to staff to cover operational needs. 05/1995 to 05/1996 Corporate Director Home Infusion Metabolic Consultants Home Infusion – Clearwater, FL Interacted well with customers to build connections and nurture relationships. Trained new employees on proper protocols and customer service standards. Trained and guided team members to maintain high productivity and performance metrics.

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Assisted in recruiting, hiring and training of team members. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Mitigated business risks by working closely with staff members and assessing performance.

01/2008 to 07/2021 Clinical Pharmacist, Critical Automation Specialis Of Veterans Affairs CMOP – Charleston, SC

The pharmacist checks the work of the Techs

Mail Order

Pharmacy

Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications. Advised physicians on how to properly dose medications. Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

01/2008 to 07/2008 Staff Pharmacist

CHARLESTON AFB CLINIC PHARMACY – Tampa, FL

I had the responsibility of checking the work of the technician Pharmacist also does clinical screenings from a daily report, And keeps check on possible errors that can be made. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Interpreted prescriptions from healthcare providers to properly dispense medications and health products.

06/2007 to 11/2007 Staff Pharmacist

Blanchfield Army Community Hosp – Clarksville, TN

The Pharmacist checks work of the technicians

Also "eye- checks" prescriptions that come out of the Baker Machines Responsible for order entry with pyxis image system Verified all orders

I worked primarily in the out-patient and satellite areas The pharmacist has the responsibility of checking the work of the technicians which is the final product before dispensing

The other primary responsibility is consultation

It has been very busy with a lot of troops returning home, so we have had to do a lot of technical work as well.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Interpreted prescriptions from healthcare providers to properly dispense medications and health products.

02/2006 to 06/2006 Staff Pharmacist

CMOP – Murfreesboro, TN

This is a government mail order facility that does the back end processing of prescriptions

We would "eye-check" bottled medication by the technician before it is prepared to be checked again by another pharmacist and we do the final check right before it goes out the door.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Interpreted prescriptions from healthcare providers to properly dispense medications and health products.

01/2004 to 01/2006 Pharmacist

Medco Health Solutions – Tampa, FL

Performed computer order entry, make doctor calls and customer calls This was a mail order Pharmacy that performed front end work which was the paper work

The above CMOP did the back end work which was the filling and processing of the Prescription.

Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.

Interpreted prescription orders, dispensed medications, and counseled patients on drugs.

01/1993 to 01/2005 Pharmacists, Staff Pharmacist

Medco Health Solution – Tampa, FL

At this hospital, there were usually 2 to 3, and 2 to 3 technicians per shift Pharmacist would perform computer order entry using the Pyxis Image System, checking orders, IV's, chemo,

TPN and oral meds

We would also prepare IV's and consult with

Doctors and Nurses

The pharmacist has the responsibility of checking the work of the technicians which was the final product before dispensing

The other primary duty was Physician consultation. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Recommended OTC devices or medication options to help mitigate individual symptoms.

01/1993 to 01/2005 Clinical Pharmacist

St. Anthony Hospital – St. Petersburg, FL

Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications. Dispensed and verified patient prescription orders, conducting necessary utilization reviews.

Prepared IV admixtures, TPN and Chemo

EDUCATION

04/1982 Bachelor of Science: Pharmaceutical Sciences Florida Agricultural And Mechanical University - Tallahassee, FL ADDITIONAL INFORMATION

Objective: Summary of Positions:, 1993-2005

License:, National Smoking Cessation Specialist Certification Program University of Pittsburg, May 14, 1998 APHA Pharmacaceutical Care Certificate of Achievement for Patients with Dyslipidemias August 3 2003 Civilian of the Month@MacD Airforce Base 2003 State of Florida PS 19881 State of Tennessee State of South Carolina 198*-****-****



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