Customer Service Post Office

Outlook al *:** PM ***% (a)

SHARON RICHARDSON Q

Sheffield, AL 35660

256-***-**** - ad451q@r.postjobfree.com

PROFESSIONAL SUMMARY

Trustworthy and dedicated Clerk with 30+years of experience serving customers and

operating register. Talented at correctly taking order information and serving to

customers quickly. Cheerful when assisting customers with requests and meeting

special needs.

Skits

* Post Office Operations Return and Exchange Processing

# Pallet Jack Operation «Training Junior Team Members

* Picking and Processing ‘© Operational Efficiency

© Order Picking and Processing * Product Location

© Guest Relations © Consultative Sales Approach

Critical Thinking ‘© Credits and Refunds

© Storage Organization ‘* Conflict Resolution Techniques

«Estimating Demand ‘© Clerical Skills

* Complex Problem-Solving Coin and Curreney Counting

* Product Identification ‘+ Loss Prevention Goals Monitoring

‘© Correspondence Typing Team Goals

‘Shipping and Packaging + Feedback Acceptance

© Customer Service ‘+ Customer Accounts Management

«Efficient Service * Recordkeeping Compliance

* Cash Register Operation «Providing Feedback

© Customer Transactions ‘Process Transactions

© Theft Prevention + Customer Needs Assessments

‘+ Fraud Detection ‘© Coupon Redemption

* Merchandise Restocking © Cooperative Attitude

Payment Processing © Merchandise Packaging

+ Thorough Knowledge of Product ‘+ Information Validation

‘+ Professional Relationships + Troubleshooting

‘Work History

04/1993 to Current SSA Window Clerk

United States Post Office ~ Tuscumbia, AL

‘Assisted customers by answering questions and fulfilling requests

«Performed inventory control, such as counting, and stocking merchandise.

+ Helped customers complete purchases, locate items, and join reward program:

* Replenished sales floor merchandise and organized shelves, racks, and bil

optimal appearance.

for

Epucation

06/1985 High School Diploma

Cherokee High School - Cherokee, AL

ADDITIONAL INFORMATION

Thave a great work ethic and hi integrity.

aA @ctresume.com @

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