Jeana Parisi

Exceptional employee with superior service.

Silver Springs, NV 89429

ad4504@r.postjobfree.com

+1-775-***-****

Authorized to work in the US for any employer

Work Experience

Temporary Administrative Assistant/Receptionist

ManPower Staffing - Carson City, NV

September 2020 to September 2023

Answer phones, greets customers and vendors

• front desk

• Welcomed visitors

• Assisted in signing in/out visitors

• Answered phones directed visitors and took messages

• Addressed queries and inquiries

• Faxed, copied, and scanned documents

• Got NJCIS certified and data breach certified and firewall certified. Remote Customer Service Representative 2

Blackhawk Network - Reno, NV

October 2022 to June 2023

• Meets weekly/ monthly metrics related to service level, performance, and customer satisfaction.

• Manages customer contacts within Salesforce CRM; adheres to standard operating procedures for data capture.

• Other duties and responsibilities as assigned.

• Managed customer accounts

• Resolved customer issues with courtesy and politeness

• Worked in the inbound call center

• Responded to inquiries and issues

• Collected and documented orders

• Performed data entry for orders, customer information and shipments

• Managed client records

• Performed customer service surveys

• Answered general questions

• Answered calls from customers and clients

• Handled online orders and credit card transactions

• HIPPA compliant customer support representative 2 Temporary Executive Administrative Assistant

Staffmark - Sparks, NV

August 2022 to October 2022

Answered phone call and email. Made training materials for the new netsuite system, trained employees on the new system. Shipping and receiving, bol, packing slips, software troubleshooting, wms, process transfers. Worked under the GM.

Order Processor

Microsoft through Aerotek staffing - Reno, NV

January 2020 to August 2020

Process orders for multi billion dollar companies

• Maintained efficient clerical systems

• Data entry

• Compared documents for completion and cohesion

• HIPPA compliant

Substitute Paraprofessional, Substitute Teacher, Substitute Office, School Secretary

Lyon County School District - Yerington, NV

February 1993 to February 2020

• Office equipment

• Computer

• Data entry

• Aided special needs children

• HIPPA compliant

• Field trip

• Supervised and educated 30+ children at a time.

Quality control Production Associate/Machine Operator Tesla - Sparks, NV

November 2018 to August 2019

Quality control

Assembly

Machine operator

• Completed daily production approval

• Utilized calipers, bore gauges, and precision instruments for measurement

• Ensured all equipment was running efficiently

• Packed and sorted containers

• Assembled equipment according to blueprints

• Diagnosed and maintained commercial manufacturing equipment Youth Development Professional

Boy's and Girl's Club Mason Valley - Yerington, NV May 2015 to August 2018

• Child care

• implementation of fun and educational activities for all backgrounds and abilities of children

• documentation

• office and clerical

• money handling

• computers and networking and smart boards.

• HIPPA compliant

Cashier/Sales Associate

Walmart - Carson City, NV

October 2002 to November 2005

• Cashiering

• money handling

• customer service

• sales

• stocking merchandise

Warehouse Supervisor/Manager/Administrative Assistant Spherion Staffing Svc - Carson City, NV

February 1993 to July 2004

Answer phone

Copy

print

fax

Computer

Pitney Bowes

Microsoft office

Supervisor

Quality control

mailroom

injection molding

punch press

shipping and receiving

clerical

Office Manager/Administrative Assistant

Buccelli Cleaning Systems - Las Vegas, NV

September 1989 to February 1993

Administrative assistant, bookkeeping, data entry, multi-line phones, customer service, office equipment, supervisory/office management, interview and hiring. Education

High school diploma or GED

College of Southern Nevada - Las Vegas, NV

July 1992 to August 1992

Skills

• 10-Key (2 years)

• Documentation (10+ years)

• Management (10+ years)

• Accounting (2 years)

• Billing (4 years)

• Customer Service (10+ years)

• Event Planning (10+ years)

• Filing (10+ years)

• Data Entry (10+ years)

• Microsoft office (10+ years)

• power point (10+ years)

• quickbooks (2 years)

• Interviewing (4 years)

• Hiring (4 years)

• Stamping Press (1 year)

• Plastics Injection Molding (3 years)

• Bookkeeping (4 years)

• Accounts Receivable (5 years)

• Multi-line Phone Systems (10+ years)

• Time management (10+ years)

• Microsoft Excel (2 years)

• English (10+ years)

• Data collection (10+ years)

• Administrative Experience (10+ years)

• Office Management (3 years)

• Press Brake Machine (2 years)

• Manufacturing (10+ years)

• Blueprint Reading (3 years)

• Logistics (2 years)

• Microsoft Office (10+ years)

• Quality Inspection (10+ years)

• Merchandising (3 years)

• Quality assurance (5 years)

• Calipers (10+ years)

• Mechanical Knowledge (10+ years)

• Roll off truck (2 years)

• Sales (5 years)

• Microsoft Word (10+ years)

• Google Docs (10+ years)

• Front desk (5 years)

• Micrometer (10+ years)

• Human resources (3 years)

• Communication skills (10+ years)

• Computer skills (10+ years)

• Quality systems (10+ years)

• Driving (10+ years)

• Microsoft Windows (10+ years)

• Restaurant experience (3 years)

• Payroll (3 years)

• Kronos (5 years)

• Workday (10+ years)

• Construction (10+ years)

• Quality Control (10+ years)

• Supervising Experience (10+ years)

• Employee Orientation (2 years)

• Microsoft Access (Less than 1 year)

• Customer support (10+ years)

• Help desk (2 years)

• Computer Networking (3 years)

• Recruiting (1 year)

• Teaching (3 years)

• Microsoft Outlook (10+ years)

• Microsoft Powerpoint (10+ years)

• Phone etiquette (10+ years)

• Salesforce (2 years)

• Live chat (1 year)

• Documentation review (10+ years)

• Computer literacy (10+ years)

• Databases (5 years)

• Technical Support (3 years)

• SAP (Less than 1 year)

• Blister pack machine (Less than 1 year)

• Sorting small parts (10+ years)

• Picking & packing (1 year)

• EMT Experience (3 years)

• Troubleshooting (10+ years)

• FIFO (10+ years)

• Clerical experience (10+ years)

• Retail sales (5 years)

• Leadership (10+ years)

• Basic math (10+ years)

• Adobe Acrobat (10+ years)

• Presentation skills (3 years)

• Analysis skills

• Receptionist

• System administration

• Oracle

• NetSuite

• Active Directory

• Electric pallet jack (3 years)

• Electrical wiring (5 years)

• EMT experience (3 years)

• Shipping & receiving (3 years)

• HIPAA (10+ years)

• Analysis skills

• Microsoft Access

• Debits & credits

• Research

• Presentation skills

• Accounts receivable

• SharePoint

• Data management

• Data collection

• Oracle

• Accounts payable

• Accounting software

• ERP systems

• Customer service

• Windows

• Google Docs

• CRM software

• Proofreading

• Operating systems

• Salesforce

• Technical support

• Quality assurance

• Payroll (4 years)

• Workday

• QuickBooks

• Databases

• Order management system

• Quality control

• Conflict management

• Kronos

• Order fulfillment

• Personal assistant experience

• B2B sales

• Zendesk

• Front desk

• Human resources (4 years)

• Mobile devices

• Schematics

• Supervising experience

• Planograms

• Cold calling

• Warehouse management system

• Assembly

• Office management

• Employment & labor law

• Bookkeeping

• Anatomy knowledge

• Plumbing

• Information management

• Documentation review

• Typing

• Inside sales

• Direct sales

• Retail sales

• Help desk

• Microsoft Excel

• Lexis-Nexis

• Administrative experience (5 years)

• Microsoft Office

• Event planning

• Communication skills

• Math

• Data entry

• Manufacturing

• Calipers

• Micrometer

• Quality inspection

• Precision measuring instruments

• Quality systems

• Sales management

• Recruiting (4 years)

• Organizational skills

• iCIMS

• Interviewing

• Google Suite

• Live chat

• Social media management

• Accounting

• Microsoft Word

• Cash handling

• Banking

• Packaging

• Warehouse experience

• FedEx Ship Manager

• Computer skills

• Pallet jack

• Executive administrative support (5 years)

• Editing

• Copy editing

• Math (10+ years)

• ERP systems (1 year)

• LAN

• Procurement

• Forklift

• Management

• Training & development

• Legal drafting

• Software troubleshooting

• Microsoft Outlook

• Microsoft Powerpoint

• Pricing

• Communication skills

• Computer skills

• Customer service

• Medical terminology

Languages

• English - Fluent

Certifications and Licenses

OSHA 10

September 2020 to Present

Paraprofessional Educator License

August 2018 to Present

Paraprofessional praxis

Non-CDL Class C

January 2024 to January 2032

I've been a licensed driver since 1989. I just renewed my license. Ncjis

May 2023 to May 2025

Nevada Criminal Justice Information System.

Driver's License

January 2024 to January 2032

Just renewed it

HIPPA

October 2022 to Present

Pallet Jack Certification

September 2003 to Present

Assessments

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic computer skills — Proficient

October 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Attention to detail — Proficient

July 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Sales skills — Proficient

June 2022

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Proficient

January 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

August 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Protecting patient privacy — Proficient

September 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Recruiting — Proficient

July 2022

Managing the candidate sourcing and selection process Full results: Proficient

Work style: Professionalism — Proficient

October 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Office manager — Proficient

February 2021

Scheduling and budgeting

Full results: Proficient

Administrative support professional fit — Proficient August 2022

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Scheduling — Proficient

June 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Principles of accounting — Proficient

July 2022

Preparing financial records according to federal policies Full results: Proficient

Case management & social work — Proficient

July 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

HR: Compensation & benefits — Proficient

February 2021

Knowledge of compensation and benefits programs

Full results: Proficient

General manager (hospitality) — Proficient

August 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Working with MS Word documents — Proficient

March 2024

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Administrative assistant/receptionist — Proficient July 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient August 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Proficient

October 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Warehouse shift leader — Proficient

August 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Outside sales — Proficient

February 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient July 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Warehouse safety — Proficient

June 2023

Using safe practices in a warehouse setting

Full results: Proficient

Delivery driver — Proficient

March 2024

Interpreting instructions or signs and solving problems Full results: Proficient

Data entry: Attention to detail — Proficient

August 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I was a volunteer firefighter and EMT 1993-1996

I have reliable transportation (own 5 cars)

Contact this candidate