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Vice President of Sales and Customer Experience

Location:
Neptune City, NJ
Salary:
200000
Posted:
April 21, 2024

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Resume:

DAVID SHERMAN

Neptune, New Jersey Telephone: 732-***-****

Email: ad4501@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/dasherman/ VICE PRESIDENT OF GLOBAL ENTERPRISE & MULTI-CHANNEL TECHNOLOGY SALES Master of Arts (Business Administration and Management), BA (Management & Labor Relations), VP of Global Enterprise Sales, with more than 20+ years of large-scale engagement experience in building cohesive, cost-efficient sales cultures that generated sustainable revenue growth and net income objectives, exceeded customer satisfaction objectives, and instituted highly competitive sales strategies for organizations ranging from a $19 million to AT&T's $122 billion in 2023 annual gross revenue. Experience includes, serving for 15+ years as Director of Channel Sales for Spectrotel Holding Company in Neptune City, New Jersey, with responsibility for accomplishing the following 3 items: 1) Drove annual gross revenues over a 15-year period from $19 million to $200 million; 2) Recruited and led a 15-member channel master team that generated a 900% increase in revenue; and 3) Personally managed 75 channel sales agents and indirectly 1,000+ agents across North America to ensure premium customer service. Recipient of 2 'Circle of Excellence' awards, multiple 'Salesperson of the Year' honors, multiple 'Top Producer Club' trophies, and multiple '100% Club' awards during my time with Spectrotel. AREAS OF SALES MANAGEMENT KNOWLEDGE

Exceeding Established Revenue Targets Managed Services Achieving Sustainable Revenue Growth Identifying Niche Market/Sales Opportunities Creating a Shared Sales Management Vision Developing Go-To-Market Strategies Managing all Phases of a Sales Lifecycle Strategic Planning & Execution Supporting Multiple Geographic Locations CAREER HIGHLIGHTS

Achieving Multi-Million-Dollar Growth: Secured a highly favorable 3-year highly favorable contract with Visionworks that generated $560,000 in new monthly revenue and $20+ million over the initial term of the contract and they have since renewed for another 3 years. Additionally, attained a 3-year account with Skechers USA Incorporated valued at $250,000 monthly and $9 million in total value over the contract term.

Establishing Strategic National Accounts: Played a key leadership role in identifying and attaining a 3-year strategic contract with Whole Foods that delivered $400,000 monthly in new revenue and $14.4 million of revenue over the 3-year contract term.

Developing Ongoing Training Programs: Entrusted by AT&T senior management with developing comprehensive training materials consisting of a detailed formalized set of scripts, rebuttals, and leading open-ended questions for a 400+ seat call center in New Haven, Connecticut that was subsequently rolled out nationally to 1,000 AT&T employees.

Reducing Employee Turnover: Demonstrated record of overseeing as Territory Manager 2 counties for Cablevision in New Jersey, one of which had the lowest churn rate of any region within the entire company footprint. Achieved this outstanding result by recommending a Customer Retention Unit (CRU) be established specifically to retain unhappy customers and preserve hard earned market shared gains.

WHAT OTHERS SAY

"It has been an absolute honor since 2015 to work with and get to know David Sherman. I have been able to count that his word is his bond, if he says it will be done I never needed to give that a second thought. I would absolutely recommend David to become a valuable part of any company's team. I have only positive things to say about David and how he handles himself day-to-day. If you are looking for a solid player that does not need their hand held or needs to be told, consider David as your guy."

...Scott Levy, Founder & CEO at Bridlewood Consulting KEY COMPETENCIES

Channel Market Development Contract Negotiations & Management Building & Leading High-Performing Sales Teams Conflict and Dispute Resolution Formal Presentation Skills New Product Rollouts Leadership by Example Multiple Project Management Conducting In-Depth Customer Needs Assessments Enhancing Brand Development Achieving a Strong Closing Ratio PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Spectrotel Holding Company www.spectrotel.com Neptune, New Jersey 2009 to Present

(Spectrotel selects from a variety of network and technology providers to design and build customized end-to-end solutions) Director of Channel Sales – Scope of duties consist of building competitive marketing and pricing strategies while simultaneously expanding a wide-array of distribution channels specifically designed to increase market exposure and expand sales revenue. Served as a Rutgers Big Data Advisory Board Member.

DAVID SHERMAN PAGE 2 OF 2

Telephone: 732-***-**** Email: ad4501@r.postjobfree.com

As Director of Channel Sales determined that the channel management strategy offered a limitless number of existing agencies, Value-Added Resellers (VAR's), wholesalers, consultants and distributors to tap into without having to pay any salary to an internal direct sales force.

Honored as one of the Top Channel Managers in the country by Channel Partners Magazine and formally recognized at a Channel Partners Expo in Orlando, Florida. Consequently, the team has grown to 15 employees throughout North America with company sales increasing from $20 million to approximately $200 million in annual gross revenue.

Acted as a Brand Ambassador at tradeshow events, sat on various panels, participated in hundreds of presentations and served as a point of executive oversight for some of our most prestigious clients to ensure a premier level of customer service. Additionally, served as an escalation point for those customers/agents, and served on the Big Data Advisory Board for Rutgers University.

Built, nurtured and maintained long standing partnerships with agents (old and new) in the fastest growing technology center in the U.S. that consisted of securing multiple millions of dollars in multi year term contracts while simultaneously increasing competitive brand awareness in an area of the country where we were not previously recognized. PRIOR 2009 PROFESSIONAL EXPERIENCE

Monmouth Internet Corporation Red Bank, New Jersey Director of Sales 2003 to 2009 Cablevision System Corporation Tinton Falls, New Jersey Regional Territory Manager 2001 to 2003 AT&T New Haven, Connecticut Major Account Executive/Call Center Supervisor 1995 to 2000 ACADEMIC CREDENTIALS & PROFESSIONAL DEVELOPMENT

Master of Arts, Business Administration & Management Rutgers University, New Brunswick, New Jersey

BA, Management & Labor Relations

Rutgers University, New Brunswick, New Jersey

ENDORSEMENTS

"David's sales, multi-channel and sales force development leadership is advanced and second natured. A proven revenue generator and strategic alliance builder with a 20+ year record of achieving gross revenue and net profit objectives in a timely and cost-effective manner. His strong intellect and analytical skills allow him to work through complex problems requiring insight, composure and long- term perspective. David excels at creating innovative solutions that yield results for all parties. I highly recommend David to any organization as a seasoned professional with exceptional skills."

...Joe Michael, Managing Director at The Retained Search Group



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