DAVID R. KOMONCE

Troy, MO ***** ad44ri@r.postjobfree.com LinkedIn Profile

636-***-**** Open to Relocation

CAREER PROFILE

Quality Management Professional with unique background combining Continuous Quality Improvement and Customer Relationship Management. Six Sigma, Kaizen Teian, Continuous Improvement Process (CIP), and Malcolm Baldrige methodology experience. 20+ years working in manufacturing, mostly in Automotive. Served as Quality Manager twice in different Industries with 4-7 direct reports in each. Represented 2 major Automotive Suppliers at their customer locations managing all quality-related activities for more than 15 years. High success rate for rejection avoidance and PPM reduction.

Training and Development Professional with classroom and online training delivery experience, as well as training development from scratch. Experience developing and delivering a wide variety of curriculum. Adept at establishing and developing rapport with customers and suppliers and collaborating with all levels of management to solve problems. Highly skilled in training, facilitating, and coaching employees and maximizing the use of internal tools to improve organizational performance.

PROFESSIONAL EXPERIENCE

BOSCH MANAGEMENT SERVICES NORTH AMERICA 2/2009 - Present

Various short and long-term consulting assignments supporting Bosch throughout US

Consultant/Project Management/Training/Continuous Improvement 2/2009 – 2/2012

Developed and delivered Problem Solving Sheet (PSS) Training to over 100 associates, with emphasis on Root Cause Analysis (5-Whys)

Led Plant-wide effort in the regular use of the PSS Quality Tool used in the Bosch Production System (BPS) Program

Provided Quality Assurance Matrix (QAM) Training and led teams in QAM development

Formed and led teams through the formal Problem-Solving process utilizing Ishikawa (Fishbone), 5 x Why, and Brainstorming methodologies

Conducted, as part of 3-person team, a full-system ISO9001/AS9100 Quality Audit in preparation for upcoming audit. Created and presented Findings Report with recommendations to Plant Staff

Collaborated with Purchasing, Quality, Engineering, and Customer Service (ST-ASA) to resolve Supplier Quality-related issues and driving continuous improvement efforts

Developed and maintained formal Process Confirmation & Product Audit programs

Guided team in the creation of supplemental Cosmetic Inspection Criteria documents and the plant-wide rollout

Quality Manager (plant was closing) 2/2012 – 1/2013

Managed Quality Department of six associates including Supplier Quality Engineering Supervisor, Test Engineer, Analytical Engineer, CMM Operator, Firewall & Receiving Inspection Operator

Responsible for compiling Quality Metric reports for Internal Defect Cost (IDC), First Pass Yield (FPY), and Supplier PPM and reporting to North American and European Leadership Team

Guided overall Supplier Quality development process

Directed, developed, implemented, and maintained a Quality Management System that continuously improved product quality. Includes incoming inspection, critical processing steps, print and BOM auditing, end-of-line testing, and new product testing and qualification

Consultant - Resident Engineer/Project Support and other functions 1/2013 – 6/2017

Represent Bosch at customer location as Resident Engineer/Customer Liaison working with all levels of customer management, with focus of improving strained relationship

Serve as communication link between Bosch and customer, providing accurate and timely feedback on all quality and ongoing activities

Developed a rapport, earned trust, and enhanced the supplier-customer relationship by exhibiting high ethical behavior, resulting in significant improvement in relationship

Own and manage containment activities, engaging and directing third-party support activity

Nurture customer relationship to improve all quality-related metrics including PPM adjustments

ROBERT BOSCH CORPORATION, Troy, MO 11/1998 – 2/2009

Global leader in automotive components with North American sales of $13.7 Billion.

Customer Liaison

While on-site in customer facility, facilitated customer and Supplier problem-resolution training activities to demonstrate proper quality and use of parts

Maintained consistently strong customer satisfaction ratings by providing quick response to production needs and issues, which eliminated 70% of preliminary issues and reduced quantity of quality-rejected parts by 90% through strong customer-centric negotiation skills

Developed and maintained rapport with all levels of management at 12 major domestic and international automotive manufacturers to promote and strengthen customer/supplier relations

Managed Supplier quality issues for five-state region through managing containment activities, root cause analysis, adding measures to prevent recurrence, conducted supplier quality audits

DANA CORPORATION, Buena Vista, VA 3/1998 – 11/1998

One of the largest Tier One automotive suppliers of axles.

Re-hired by Dana as an independent consultant after Des Champs layoff, to represent Dana at their customer, Ford Motor Company, at two Ford plants in Louisville, KY

DES CHAMPS LABORATORIES, INC. Natural Bridge Station, VA 3/1996 - 3/1998

Leading manufacturer of Heating Ventilation and Air Conditioning (HVAC) units.

Quality Assurance Manager

Accepted new position with full responsibility for directing development, implementation, and maintenance of Quality System meeting ISO 9001 requirements

Co-wrote Quality Manual, job descriptions, and attained ISO 9001 Registration 6-months ahead of schedule

Created and delivered ISO 9001 Training to 240 employees

Responsible for managing quality department of seven as plant grew from 180 to 240

Conducted background research on Registrar candidates. Interviewed and selected third party Registrar to pursue ISO 9001 registration

DANA CORPORATION, Buena Vista, VA 11/1988 – 3/1996

One of the largest Tier One automotive suppliers of axles.

Total Quality Management (TQM) Trainer

Chosen by plant manager to develop first-ever in-house training programs for 300+ employees

Promoted from Line Coordinator to Statistical Process Control Coordinator to Shift Coordinator to Excellence-in-Manufacturing (EIM) Coordinator and to Total Quality Management (TQM) Trainer

Led Malcolm Baldrige Six Sigma Quality initiative after being selected as Lead Auditor; coordinated and conducted team audits at 5 Dana facilities that sought coveted Six Sigma Quality Challenge Award

Developed and delivered training to all plant personnel including EIM, Kaizen Blitz, New Employee Orientation, and QS9000

Created and led new plant Safety Team of six members

Provided major input and coordination in writing U.S. Senate Productivity Award application as the Buena Vista facility was the first in Dana to win the award

Assisted in reading, commenting, and scoring over a dozen applications from various Virginia company’s applying for the Virginia U.S. Senate Productivity Award

Instrumental in the Spicer Axle Division pursing Quality Initiatives including The Targets for Excellence Award and America’s Best Plants Award

Received Process Improvement Management (PI Teams), Continuous Quality Improvement, Examiner (Internal Auditing), 40-hour EIM (seven months of training), Process Management & Six-Sigma, and Kaizen Blitz training

Taught two-day overview and 40-hour EIM training for new employees. Directed 20 on-going EIM teams focusing on process improvement and cost reduction. Co-taught the company’s first ever Kaizen Blitz and led subsequent blitz

EDUCATION

Master of Business Administration 2007

Missouri Baptist University, St. Louis, MO

B.S., Business Management, Minor, Business Administration 2005

Missouri Baptist University, St. Louis, MO – Summa cum laude

Earned “Outstanding Student of Achievement Award, ” 2005

Lean Six Sigma White Belt 2022

College for Financial Planning 2007 – 2009

Completed coursework in:

Financial Planning Process & Insurance

Investment Planning

Income Tax Planning

Retirement Planning

Estate Planning

Instructor for The University of Phoenix 2010

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