Danielle Trejo

Proficient, Professional, and Reliable

Maplewood, MN

ad44p6@r.postjobfree.com

+1-651-***-****

Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in anOffice/Administrative Assistantrole. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Manager

bp - Shoreview, MN

August 2021 to January 2023

Managed my own store with 8 employees

Hearing case manager

Premier Disability Services, LLC - Coon Rapids, MN March 2019 to May 2020

Answered calls prepped caseload to present their disability case to the courts and hopefully get awarded Dispatcher

SRC, Inc. - Wyoming, MN

March 2018 to April 2020

Answered phones, handled the routes of 8 drivers billing and ext odds and ends Front Desk

Days Inn - Stillwater, MN

April 2016 to August 2018

Checked customers in and out made reservations and directed them along there way Education

Some college in Business

Strayer University-District of Columbia - Remote

January 2020 to June 2023

Skills

• Event Planning

• Leadership

• Case Management

• Store Management Experience

• Microsoft Word

• Pricing

• Merchandising

• Administrative Experience

• Microsoft Outlook

• Retail Management

• Individual / Group Counseling

• Operations Management (1 year)

• Retail Sales

• Process Improvement

• Inventory Control

• Assistant Manager Experience

• Shift Management

• Management

• Team Management

• Supervising Experience

• Conflict Management

• Strategic Planning

• Sales

• Profit & Loss

• Payroll

• Human Resources

• Interviewing

• Research

• Recruiting

• Social Work

• Change Management

• Employee Orientation

• Program Development

• Budgeting

• Fundraising

• Computer Networking

• Program Management

• Quality Assurance

• Presentation Skills

• Negotiation

• Residential Cleaning

• Hospitality

• Office management

• Order entry

• Front desk

• Clerical experience

• Customer service

• Guest services

• Mobile devices

• Project coordination

• Store management

• Conflict management

• Human resources

• Help desk

• Shift management

• Team management

• Hotel experience

• Presentation skills

• Problem management

• Social work

• Proofreading

• Supervising experience

• Cash handling

• Retail sales

• Computer networking

• Program management

• Management reporting

• Windows

• CRM software

• Cash register

• Marketing

• Operating systems

• Quality assurance

• Typing

• Desktop Support

• Customer relationship management

• Data collection

• Data management

• Relationship management

• Cleaning

• Insurance verification

• Medical receptionist

• Accounting

• Inventory control

• Assistant manager experience

• Computer skills

• Data entry

• Communication skills

• Writing skills

• Phone etiquette

• Microsoft Office

• Microsoft Excel

• Database management

• Word processing

• Patient care

• Customer support

• Stocking

• Employee orientation

• Retail management

• Organizational skills

• Basic math

• Analysis skills

Assessments

Attention to detail — Proficient

November 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

November 2023

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

December 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient December 2023

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Call center customer service — Proficient

November 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Administrative assistant/receptionist — Proficient November 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Cleaner fit — Proficient

February 2024

Measures the traits that are important for successful cleaners Full results: Proficient

Scheduling — Proficient

November 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Front desk agent (hotel) — Proficient

December 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I just wanted to touch base on my gaps of employment. I have 5 children so i was having babies and also furthering my education. I did a lot of cash jobs like house cleaning and organizing.

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