Sapna Jha Business Analyst

https://www.linkedin.com/in/sapna-jha-b9b68685

Location: Austin, TX Phone: 512-***-**** Email: ad44oh@r.postjobfree.com Summary

Having nearly 6 years of overall Business Analyst/Consultant experience

Knowledge of the Software Development Life Cycle (SDLC) and a thorough understanding of its phases like Requirements, Analysis/Design, Development, Testing & Deployment / Implementation.

Excellent Business writing skills in writing project documentation like Business Requirements Document (BRD), Functional Requirement Document (FRD), and Use Case Specifications.

Expertise in workflow and UML diagrams like Use case diagrams, Activity diagrams, Sequence diagrams, and Class diagrams.

Plan/understand project plans from PMs, Conducting Stakeholder Analysis, Planning Business Analysis approach strategy

Expertise in deliverables preparation, status reports, business process design & workflow, business requirement docs, depth business functional/nonfunctional specs, and use & test cases while helping in system requirement specification preparation.

Liaised with management and technical team for Requirements during the Requirement elicitation, Coding, Testing, and User Acceptance Testing (UAT) phases. Experience in executing SQL queries.

Excellent understanding of Data services and data ETL using SQL query tools and applications.

Expertise with full Tableau and Power BI functionalities to perform tasks like visualizations, analyzing, presentations, etc.

Effective in Facilitating Joint Application Development (JAD) sessions to gather, synthesize, and prioritize requirements using interviews, document analysis, requirements workshops, site visits, and surveys.

Experience in conducting GAP analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis.

Provided traceability across projects by analysis & review of project elements involved in traceability including requirements, testing artifacts, end-user support documentation, and training materials. Skills

SDLC Agile Waterfall Scrum

SQL MySQL SQL Server Confluence Visio

BRD FRD SRS Business Planning

RTM JIRA Tableau Power BI

GAP SWOT JAD ETL

Microsoft Office Suite Risk Assessment Requirements Elicitation Use Case Diagram Business Process Use Cases Mockup Flow Charts documentation Experience

Clairvoyant, TX Sep 2023 – Current

Role: Business Analyst

• Designed the business requirement collection approach based on the project scope and SDLC methodology.

• Used MS Visio for Process modeling, Process mapping, and Business Process flow diagrams.

• Facilitated and participated in collecting business requirements and interviewed stakeholders

• Developed related project documentation, schedule, design specs, test plan, test scenarios/scripts, performed GAP analysis.

• Expert in installation, configuration, upgrading, and administration of Tableau Server.

• Combined Views and Reports into Interactive Dashboards in Tableau Desktop that were presented to Business Users, Program Managers, and End Users.

• Documented project artifacts like Stakeholders Analysis, Business Requirement Document (BRD), Functional Requirement Document (FRD), Test cases, and Test Plans.

• Extensively worked in Data Requirement Analysis and Data Mapping for the ETL process.

• Developed the test plan, test conditions, and test cases to be used in UAT testing based on business requirements, technical specifications, and product knowledge

• Assisted in the development of training materials for new technology and process improvements. Bajaj Capital Ltd., India Jul 2016 – Nov 2021

Role: Sr. Business Analyst

• Performed data transformation tasks like cleansing, deduplication, and normalization to ensure data quality and consistency using SQL scripts and ETL (Extract, Transform, and Load) processes for large datasets.

• Analyzed data using SQL queries and analytical functions to generate insights, trends, and patterns to facilitate effective business decision-making processes.

• Effectively communicated data insights to leadership by creating reports and dashboards using tools like Tableau & Power BI.

• Led multiple cross-functional teams through software development lifecycle (SDLC) to implement enterprise web applications for more than 200,000 users globally, yielding more than $7M in revenue.

• Developed, maintained, and tracked project timelines and budgets, resulting in an average project cost savings of 30%.

• Collaborated with key stakeholders to formulate project charters, statements of work (SOW) & requests for proposals (RFPs) to ensure the selection of optimal vendors.

• Documented and communicated potential project risks and facilitated the team to resolve 95% of these promptly, ensuring minimal impact on project timelines.

• Streamlined project initiation process by implementing a new project onboarding workflow: achieving a 50% increase in efficiency and reducing project onboarding time from 20 days to 10 days.

• Achieved a 45% reduction in project defects by leading and mentoring cross-functional teams (consulting, product, software development, testing) through Agile training workshops Education

Master of Science (M.S.); Accountancy May 2023; University of Illinois, Urbana-Champaign, IL Post Graduate Diploma; Financial Management (Executive) May 2016; NMIMS, Mumbai, India Bachelors of Business Administration (B.B.A.) May 2014; Birla Institute of Technology, Mersa, India

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