Natalie Melkumova

Mayfield Hts, OH ***** • 727-***-**** • ad44mp@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Seek position in Cybersecurity system administrator, IT support, and/or Data Entry with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures. Beginners level in Python.

Will graduate from Valley College with Associates degree in Cybersecurity on March, 7 of 2024.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Internet savvy with abilities in MS Word, Excel, and

PowerPoint.

Active Listening

Problem Analysis

Microsoft Word

Project Deadlines

Professional Experience

Cybersecurity, 12/2022 to Current

Valley College – Cleveland, OH

Excellent communication skills, both verbal and written.

Paid attention to detail while completing assignments.

Learned and adapted quickly to new technology and software applications.

Used critical thinking

Agent, 06/2008 to Current

Natalie Melkumova & Yelena Romano Insurance Agency – Cleveland, OH

Managed day-to-day business operations.

Trained and motivated employees to perform daily business functions.

Consulted with customers to assess needs and propose optimal solutions.

Conducted target market research to discover customer needs and analyze competitor trends.

Agent, 12/1999 to 06/2008

AMERICAN FAMILY INSURANCE – Cleveland, OH

Customer service(handling customers with issues, complications, Insurance agent: sales of personal lines(auto, home, umbrella, golf car, snowmobile, boats, life and health products, Commercial lines, Commercial auto, business insurance) Cleveland

Resolved caller issues quickly and thoroughly.

Advised customers about new products and assisted customers in determining best product for needs.

Informed clients of policies and procedures.

Followed up on customers' inquiries to assess satisfaction with provided solutions.

Education

Associate of Science: Cybersecurity, Expected in 03/2024

Valley College - Martinsburg - Martinsburg, WV

Languages

English

Full Professional

Russian

Full Professional

Ukrainian

Limited Working

Contact this candidate