Michael Edwards

**** ***** ***. #**

Studio City, CA 91604

310-***-****

ad44m8@r.postjobfree.com

Summary: QA Lead with over twenty five years of quality assurance experience with extensive knowledge of automated functional, unit & end to end testing and agile methodologies as well as leading integration and regression testing, black and white box testing, manual, and compatibility testing.

Technical Skills:

Certifications: Certified Product Consultant (CPC) in Quick Test Pro

Selenium Webdriver with PYTHON from Scratch + Frameworks (Udemy)

Web Services Rest API Testing with SoapUI +Real time Projects (Udemy)

Languages / Software: Agile Methodology, Scrum, Selenium, Python, SoapUI, Groovy, HP Unified Functional Testing (UFT) (QTP) 9.2 & 11.5, Test Rail, JIRA, Quality Center, VB Script, SQL, Database Schema Testing, Data Modeling, ServiceNow, Rational, Visual Source Safe, XML, DHTML, CSS, HTML, Visio, Adobe Photoshop, Adobe Illustrator, QuarkXPress, Lotus Notes, development of test plan, test strategy, test cases, and test scenarios

Professional Experience

Panoramic Health, Tempe, AZ (Remote): March 2022 – February 2024

Lead Quality Assurance Engineer

Managed testing for Panoramic Health nephrology data analysis group.

Led testing effort for AWS to Azure migration.

Identified and recommended Redgate software for SQL development and testing.

Ran backend comparison queries in SQL.

Functional testing of Tableau dashboard data analysis program.

Testing of new practice data uploads for data analytics and HIPPA standards.

LA County Health Dept., Commerce, CA: November 2021 – March 2022

Lead Quality Assurance Analyst (Contractor)

Developed and implemented manual testing solutions for Los Angeles County Health Information System.

Created test plans and test cases for LA county COVID identification and tracking system

Identified logic errors in user stories and test plans.

Used TFS to create test cases and identify issues in the test cases of other team members.

PennyMac Financial, Agoura Hills, CA: May 2019 – October 2021

Sr. Software Quality Assurance Engineer (Contractor)

Responsible for manual and automated testing analysis of mortgage software (Encompass).

Tested functional and regulatory changes to mortgage banking software.

Managed offshore project deployment testing for mortgage system.

Created complex test cases for multiple trigger functionality.

Testing functional, regression, negative, and boundary testing of upgraded systems.

Writing up step by step bug reports and tracking the issues thru the defect life cycle.

Utilized Scrum Agile Methodology (Daily Scrum Meeting, Planning Poker, Sprint Backlog, etc...)

V.E.R.(P.R.G), Glendale, CA: October 2015 – May 2019

Lead Quality Assurance & Support

QA Lead responsible for smoke, white box, black box, acceptance, and regression testing on internal web based system that kept track of over 1 billion dollars of equipment in over forty locations in five countries

Worked with users to identify issues from support tickets and assigned to correct developers in Visual Studio.

Wrote test cases and developed testing scenarios for automated and manual regression tests.

Led international testing team on various scrum projects in an agile development environment.

Applied cost benefit analysis for bug fix priority.

Ran API tests in Postman

Utilized SQL Server Management Studio to perform database testing on new software versions.

Created click-by-click training guide for internal product and order tracking system.

Managed weekend and midnight deployments, including rollbacks when necessary.

Providence Saint Joseph Medical Center, Burbank, CA: October 2014 – September 2015

Senior SQA Engineer

Led team that performed and analyzed automated and manual testing results for the ICD-10 medical code change over.

Tested ICD9 to ICD10 changes included changing from approximately 15,000 to 70,000 procedures and diagnostic codes for invoices and remittances.

Introduced standardized testing methodologies for new and existing projects.

Created and ran SQL queries to get test data for automated testing runs.

Created input files and ran automation programs on the EPIC Health Record application.

Analyzed automated tests results.

Created and updated test plans and test results in HP Quality Center.

Marshall & Swift/Boeckh, Los Angeles, CA: April 2005 – October 2014

Senior Lead SQA Automation Analyst

QA Lead for development and utilization of automated functional test scripts and test plans for a variety of web based products.

Created company wide automation testing and maintenance strategy.

Led and trained junior analysts, analysts and contractors, attended meetings, forecasted resource estimates, compiled status reports, provided technical interviews for new hires.

Developed automation strategy and programming for legacy web and VB products.

Created & ran data models and input data for Soap UI programs.

Analyzed and recommended the cost effectiveness of automated testing for different software products.

Utilize QuickTest Professional (UFT) to develop data-driven test scripts and function/recovery libraries.

Programmed quarterly data update scripts and input files with over 100 data models testing more then 150 client sites.

Created detailed regression testing for a multitude of client configurations on multiple versions and platforms.

Created special automation tests for legacy systems.

Created and utilized screen scraping automation program to gather more then 200 data elements across approximately 15,000 zip codes.

Managed weekend and midnight deployments, including rollbacks when necessary.

OAO TECHNOLOGY SOLUTIONS, Woodland Hills, CA: February 2002– March 2005

Senior Quality Assurance Analyst

Developed and implemented testing life cycle process for development of a new health insurance system.

Performed unit, system, and automated testing.

Analyzed and wrote bug reports.

Tracked bug tickets throughout defect life cycle maintaining close contact with developers, database architect, etc…

Wrote test maps, test cases, and test scripts from technical specifications.

Developed enhancement requests for the application and coordinated updates with business analysts, developers, etc…

Created strategy and naming conventions for automated testing.

Wrote documentation for end users

Performed testing on J2EE application with SQL, DB2, & Oracle databases.

Countrywide Home Loan, West Hills, CA: September 2001 – February 2002 Contract Position

Quality Control Consultant

Tested new software and upgrades to existing systems.

Wrote test strategies and scripts from user specifications.

Tested modules after programmers completed the upgrades to the system.

Created incident reports with detailed explanations of errors to effected systems.

Conducted regression testing after programmers corrections.

Presented upgrades and corrections to users for their approval.

Syncata Corporation, El Segundo, CA: January 1999 – September 2001

QA Consultant

Developed and quality tested complex e-solutions for a variety of Fortune 500 companies.

Chase Capital Partners

System wide integration and regression testing of CCP Portfolio Review project.

Extensive Web/UI development and testing.

Executed black and white box testing throughout system.

Implemented batch testing of system wide components.

Wrote test cases for manual testing.

Tested data transfers from multiple database platforms.

Developed error report identifying description, severity, and location of errors.

Wrote user documentation for clients.

Toyota

System wide integration and regression testing of Toyota Order Management System.

Created & executed test plans, test cases, and test scripts.

Developed and executed manual & automated testing utilizing Rational Unified Process.

Identified and cataloged errors in Clear Quest.

Developed and utilized test scripts for Rational Robot regression testing.

Honda

System wide integration and regression testing of ISISesp System.

Created & executed test plans and test cases.

Conducted front and back-end database testing for Web/UI application utilizing SQL.

Created test scenarios with data types.

Performance, Load, Stress, and Contention testing.

Wrote unit, system, and acceptance testing procedures for beta testers.

Developed error report identifying description, severity, and location of errors.

Mitsubishi

System wide integration and regression testing of MitsubishiCars.com.

Experience in translating the business processes and system functions into testing scenarios.

Created & executed test plans and test cases.

Extensive Web/UI development and testing.

Developing error report identifying description, severity, and location of errors.

Consulted with clients to analyze requirements and concerns of the finished product.

Built HTML forms for web sites to be incorporated by programmers.

Developed web sites and alpha tested new intranet sites for Chase Capital Partners, Honda, Mitsubishi, Toyota, Cannon, Core, Deutsch Advertising, Duerr Financial Corporation, and L. Kee & Company.

Strong understanding of relational data base design.

Developed graphic intensive web site utilizing JavaScript, HTML, DHTML, & PhotoShop for Mitsubishicars.com, Mitsubishi’s Ad Planner, & L. Kee & Company projects.

Independent Consultant: February 1994 – January 1999

Consultant to the following companies:

Countrywide Home Loan, Pasadena, CA: November 1998 – January 1999

Quality Control Consultant

Primary testing for new computational intranet site for sales associates.

Compiled bug report for programmer’s review.

Created test cases and test scripts.

Conducted quantitative analysis on system results.

Interfaced with all levels of clients for requirements analysis.

Blue Cross of California, Woodland Hills, CA: December 1997 – November 1998

Intranet Consultant

Generated and analyzed production and cost reports for sales and financial dept.

Converted hard copy insurance forms into HTML forms.

Performed stress testing and quality control.

Programmed macros in MS Access to edit forms.

Utilized HTML to edit insurance forms to ensure specifications were accurate.

Teligent Corp., Los Angeles, CA: September 1997 – December 1997

Intranet Consultant

Generated and updated the intranet web site (online reference manual) and troubleshot source code.

Converted hard copy sales forms into Remedy database files.

Analyzed and performed troubleshooting for Remedy software products.

Wrote customer service procedure manuals.

Validated existing intranet sites for accuracy.

Warner Bros., Burbank, CA: May 1997 – September 1997

FLS Database Consultant

Provided quality assurance of accounts to the Manager of International Distribution.

Provided quality assurance of data for international clients.

Updated accounts payable and accounts receivable in the FLS database.

Reviewed payment schedules of clients to determine notification of late payments.

Western Boniventure Hotel, Los Angeles, CA: February 1997 – May 1997

Data Entry Consultant

Converted hard copy sales forms into database files.

Gruma Corporation, East Los Angeles, CA: September 1996 – February 1997

Analysis Consultant

Coordinated nationwide market surveys.

Conducted profit and loss analysis from market surveys.

Gillette Corporation, Santa Monica, CA: June 1996 – September 1996

Technical Writer

Wrote training manuals for Gillette’s in-house manufacturing software packages.

Sabon Entertainment, Westwood, CA: January 1996 – June 1996

Database Consultant

Compiled and monitored the quality control for the F.L.S. database.

Edwards Technologies Inc., El Segundo, CA: February 1994 – November 1995

Multimedia Manager

Oversaw production of kiosk prototypes, performed customer service, and programmed data entry for clients.

Designed interactive products, installed and tested computer hardware, and programmed master sound cards.

Performed editing and creation of laser disks.

Education: B.A., Communications, Temple University, Philadelphia, PA

Temple University, London, England

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