SARAH ASLAN (Hacer B. SOMUN)

SALESFORCE ADMINISTRATOR AND DEVELOPER

https://www.linkedin.com/in/aslansarah ad44h8@r.postjobfree.com

Cleveland, OHIO +1-440-***-**** GC Holder

SUMMARY

As a 5XCertified Salesforce Administrator and Developer with a strong IT foundation, I demonstrate proficiency in configuring Salesforce Sales and Service Cloud. I possess a clear understanding of Salesforce.com and keep myself up-to-date with the latest releases of Salesforce CRM Analytics as well as training in Salesforce products. I have gained hands-on experience by working on developing tailored solutions within Salesforce, using both declarative and programmatic methods. Used transferable skills over eight years of experience as a Mathematician, blending technical skills seamlessly. Renowned for my quick learning ability, I excel with minimal supervision, prioritizing tasks based on due dates. My strength lies in effective collaboration with dynamic teams.

PROFESSIONAL EXPERIENCE

Super Mums – Volunteer Salesforce Administrator Mentor 12/2023 – Present

Managing and tracking the learning processes of trainees

Preparing Functional Designed Documentation for best practices of salesforce and new features.

ChangeForce Foundation - Salesforce Administrator & Developer 10/2023 – Present

Developed, coded, and seamlessly integrated third-party applications, leveraging APIs for efficient database integration.

Utilized Postman within the Salesforce environment for REST API design, testing, and documentation, ensuring secure communication with third-party applications.

Employed Heroku and JSON formatting to enhance system flexibility and integration capabilities.

Implemented various flows with apex action and quick action buttons for streamlined business processes.

Developed and implemented Custom Metadata solutions to enhance automation and streamline the codebase for improved efficiency.

Created LWC components for tracking and customization.

Used SOQL&SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor's limits.

Implemented NPSP to develop a recruitment app from scratch.

Worked on Agile and Scrum methodology for salesforce custom app implementation.

M Genio LLC – Salesforce Administrator & Developer 03/2023 – 12/2023

Collaborated with stakeholders, prioritizing and adjusting functionality to meet technical business needs.

Streamlined account records through HOC reports, merging duplicates, and implementing validation rules.

Resolved user access issues and engineered field visibility settings.

Used Data Loader and Data Import Wizard for data insertions, updates, imports, and exports from Salesforce.com objects and CSV file loading techniques, including field mapping and Excel data manipulation through functions like VLOOKUP.

Enhanced data accuracy, data tracking using Apex, SOQL, SOSL

Developed a Web-to-Lead Form with the capability to include document attachments, leveraging Apex and Aura bundles for seamless integration.

Triforcia LLC – Salesforce Administrator & Developer 05/2022 – 04/2023

Created and deployed Custom Objects, Tabs, Fields, Record types, page layouts, and permissions sets, and implemented various features.

Built a robust security model for the organization within the user hierarchy and managed Users, Public groups, Profiles, and Roles.

Established connectivity among objects using Lookup, Master-detail relationships, and junction objects.

Developed Lightning applications, customized UI, and created dynamic reports and dashboards.

Experienced in Apex, Trigger, Test Classes, and Batch classes.

Collaborated effectively in team environments using Jira and gained experience in sprint planning, demos, and daily Scrum meetings, and prepared documentation by Lucid chart.

Clarusway – IT and Salesforce Trainee 10/2021 – 05/2022

Lead team workshops, guided tasks, and solved debugging issues.

CERTIFICATION

1.Salesforce Administrator

2.Salesforce Platform Developer 1

3.Salesforce Platform App Builder

4.Salesforce Certified Sales Cloud Consultant

5.Salesforce Certified Service Cloud Consultant

EDUCATION

Izmir Dokuz Eylul University – Bachelor of Science in Math

SKILLS

Salesforce Technologies: Apex Trigger, Apex Scheduler, Batch Apex, Apex Class, Visualforce, Lightning Web Components (LWC), Flow

Custom Integration in Salesforce: Outbound Messages, Email Services, Workflow & Approvals, Field Updates, Reports, Custom Objects, Custom Settings, Custom Labels, Tabs, Role Hierarchy, Security Controls, Dashboards, Validations, AppExchange Package & Custom Application, ChangeSets and more...

Programming Languages and Web Technologies: Apex, SOQL, SOSL, SQL, JavaScript, HTML, CSS, JSON, XML, REST

Tools and Utilities Salesforce Development: Data Loader, Data Import Wizard, Workbench, Salesforce Inspector, VS Code (with Salesforce extensions), JIRA (Project and Documentation Management), Heroku

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