MIC H E L L E B R A C K E N S

*** * **** *********, **

903-***-**** • ad43yw@r.postjobfree.com

Objective

Performance–driven, insightful professional with a proven ability to achieve and exceed daily, monthly, and quarterly goals. Seeking a position in which my experience and drive can contribute to a company’s growth and success while allowing me to continue to grow within my position. Computer Skills

Applications

Microsoft Outlook, MS Excel, MS PowerPoint, MS Word Experiences

Walgreens

10/2003-Current Location Control Operator

Entering customer and account data from source documents within time limits.

Compiling, verifying accuracy and sorting information to prepare source data for computer entry.

Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.

Repairs items in a timely manner and utilizes established repair policies and procedures.

Advising management about dirty and harmful working conditions and unsafe practices.

Advising management when tools and supplies required for performing repairs on DC equipment are unavailable or broken.

01/2016 – 07/2017 Utility Oversight

Take care of all machine-specific functions such as configuring the equipment, loading, and operating the machines, and optimizing the machine capability

Ensure that the machine works at its full capacity, oversee its maintenance, and perform timely quality checks.

Unloading materials and merchandise from incoming vehicles and stacking them to assigned places.

Locating and moving stock of products to pallets or crates for storage or shipment.

Identifying damages and reporting shortages or quality deficiencies.

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07/2015 – 01/2016 Order Picker

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes void, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned. Education

Corsican High School

High School Diploma 1985

Navarro Collage Associate Computer Science

1996