PHILOSOPHY I have two personal objectives everyday when I go to work,

to have fun in the work that I do and, to positively impact everyone around me. I believe by demonstrating these along with hard work and dedication I create a cocktail for not only a rewarding work environment, but form lasting relationships with colleagues and customers alike.

EXPERIENCE Member Service Officer II, Valencia, CA 2021-2023 Logix Federal Credit Union

A Member Service Officer must be universal as your day to day task are ever evolving, our responsibilities include answering and directing phone calls, assisting with membership related issues, resolving complaints, processing transactions and more, giving and reviewing balances, troubleshooting online banking and our mobile app. I was successful in performing my job utilizing strong member service skills gained from previous experience.

Member Talent Acquisitions Partner Recruiter I

Logix Federal Credit Union ( 9/26/2022)

I joined the Human Resources team as I promoted out of my previous role. I wanted to work more personally and directly with people. My responsibilities were to find and attract qualified applicants for open positions. I reviewed resumes, focusing on skills matching up best to the requirements at hand and interviewed candidates to find just what we were looking for. I identified future hiring needs, designed job descriptions, sourced candidates through our databases and social media, conducted interviews, filed paperwork, and kept abreast of employment law and legislation. Community Engagement Manager, Lacey, WA 2019-2020

TwinStar Credit Union

I served two counties. In my role I worked with my team to developed strategies to engage the communities within our company footprint. We achieved this by building deep roots with COI’s, working collaboratively with community municipalities and school districts to address their needs. In addition I would seek out opportunities to serve on boards, chambers and community coalitions to build mutually beneficial partnerships.

Cedric Slaughter Jr

11491 Kittridge St,

N Hollywood, CA 91601

T: 747-***-****

E: ad43yj@r.postjobfree.com

Business Development Operations Specialist, Lacey, WA 2016-2019 TwinStar Credit Union

I enjoy the responsibility of developing, growing and managing a portfolio of quality, member business relationships. I pride myself on providing the very best member experience. My task included day to day operations, enrollment into online banking, ACH/payroll services, merchant card services, I also spent time working in the field in a public relations role to build brand awareness. Technical Support Specialist, Lacey WA 2015-2016

TwinStar Credit Union

I worked in the contact center where I was tasked with assisting our members with signing up for online/ mobile banking in addition to navigating these platforms, also provided account information, reset passwords, answered questions about our products and services, and gave recommendations that would assist our membership in achieving their financial goals. EDUCATION High School Diploma Mount Tahoma High School Graduating class of 2007, Tacoma, Washington

TCC completed one year Tacoma Community College

Pursued RN degree 2008

Tacoma, Washington

SKILLS General computer/office equipment skills — Google, Word, Excel, Microsoft Office etc. Served 2 years on the PERC Committee, Positive Employee Relations Committee. (TwinStar Credit Union)

Attended a year of Toastmasters to improve public improv speaking, I served on the committee for TwinStar’s group the StarTalkers. I was the Sargent and Arms. PASSIONS People, Art, Sports, business and entrepreneurship