Daniel Valente

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Skills

Labor Cost Controls

Scheduling

Cost Reduction

Desktops, Phone Systems, Laptops, and Mobile Devices Customer Service Management

Expertise - Languages

English

Work History

Jul 2013 -

Current

General Manager

Holistic Blends Inc., Syracuse, NY

Management of www.holisticblends.com

Processing $3,000,000+ in gross sales

Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Managed purchasing, sales, marketing and customer account operations efficiently.

Assisted in recruiting, hiring and training of team members. E-commerce

Address Liverpool, NY 13090

Phone 315-***-****

E-mail ad43xp@r.postjobfree.com

WWW https://bold.pro/my/daniel-valente-

240*********/427r

Hired, Managed, employee reviews, training, and schedules. Supported annual media planning process and media buying for digital content.

Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases. Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Implemented effective search engine optimization techniques to increase organic site traffic and improve keyword rankings. Boosted online sales by implementing targeted marketing campaigns and optimizing website content.

Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons.

Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs. Incorporated e-commerce objectives in social media platform management. Improved network efficiency by implementing and managing system updates and patches.

Monitored networks and network devices to resolve technical problems quickly.

Diagnosed and resolved hardware and software issues. Verified continuity of computer and telephone system services for users.. Installed and configured network printers and other peripheral devices. Implemented network security measures to minimize data loss. Planned and implemented upgrades to system hardware and software. Maintained flexible schedule and responded to after-hours and weekend emergencies.

Self-motivated, strong sense of personal responsibility. Learned and adapted quickly to new technology and software applications. Cultivated interpersonal skills by building positive relationships with others Demonstrated respect, friendliness and willingness to help wherever needed Jan 2010 -

Aug 2012

Student Recruitment Representative

ITT Technical College, Liverpool, NY

Interview prospective students to assess educational needs Explanation of benefits and objectives of programs available Contacting potential students from diverse backgrounds and educational needs, in order to schedule personalized appointments Meet phone call and appointment mandates and deadlines Meet required student enrollment requirements per semester Attend weekly staff meetings and professional learning committees to foster leadership with fellow recruitment representatives and college faculty. Internet Manager

Jan 2001 -

Jan 2009

Landmark Graphics

Management of www.mannysonline.com

Processing $300,000+ in gross sales

System and network setup and system maintenance within four separate business locations, including both hardware and software Web Design-HTML, processing and maintaining pictures of all products on website

Regular use of Photoshop and Microsoft Office

Ordering and inventory of supplies, control of all inventory for company and website

Daily global customer service via telephone and email. Education

May 2012 Associate of Science: Network And System Administration Columbia College - Columbia, MO

Computer And Information Sciences

Onondaga Community College - Syracuse, NY

Education - Institutions

Holistic Blends, Baldwinsville, NY, Associate Real Estate Broker, 2013-Present ITT Technical Institute, Liverpool, NY, AS, Associate Degree, General Studies, 2008-2010 Landmark Graphics, Syracuse, NY, Information Systems & Technology, 2001-2008 Columbia College, Visual Design, 2012

Onondaga Community College, Process Flows, Storyboards, UI/UX, User Flows, Wireframes, 1996-2003

References

Jill Loose, 315-***-****, ad43xp@r.postjobfree.com Sherry Brescia, 315-***-****, ad43xp@r.postjobfree.com

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