Deirdre Martin
Corydon, IN *****
ad43xh@r.postjobfree.com
I am seeking a secretarial position in a fast-paced medical or dental office environment. Authorized to work in the US for any employer
Work Experience
Business Assistant
Remmers Dental - Louisville, KY
May 2022 to September 2022
• Intake coordinator
• Create and present treatment plans
• Schedule appointments
• Verify insurance eligibility
• Check patients out
• Collect payment
• Preauthorizations
• Follow up with insurance companies for non payments
• Prepare daily huddle report
• Confirm appointments
• Post payments and adjustments
Intake and hygiene coordinator
Schulte Family Dentistry - Louisville, KY
January 2022 to May 2022
1. Scheduled hygiene appts for current and new patients 2. Answered multi line phone
3. Verified insurance
4. Prior authorizations
5. Presented treatment plans
6. Collected payment at check-out
7. Scanned documents to patient chart
8. Closed end of day
9. Mailed monthly statements
Child Care Provider/Babysitter
New Albany, IN
February 2021 to October 2021
1. Child care provider for 3 year old
2. Child care provider for 5month old
Deli Clerk
Cash Saver - Georgetown, IN
October 2020 to May 2021
1. Customer service
2. Closing duties
3. Inventory
4. Cashier
5. Stock
Dental Office Administrative Assistant/Secretary
Highland Dental - Sardinia, OH
April 2000 to May 2010
Responsible for admitting and registering patients for dental care services Processed patient charts, including filing and recording services Scheduled and confirmed patient appointments with dentist and hygienists Maintained a daily log of patients and the continued follow-up recall system Answered multi-line telephone system, directed calls to appropriate personnel Received and interviewed patients for personal, medical and dental history Notified patients of failed appointments
Receives cash, enters payments into patient accounts, generates receipts for payments and balances cash drawer
Inventoried and ordered dental and office supplies Entered insurance information into computer
Verified insurance, pre-certifications and prior authorizations Experienced in Medicare and Medicaid claims
Retail Manager
Meijer - Jeffersonville, IN
1997 to 2000
Education
Plaza Dental School - New Albany, IN
2008
Associates Degree in Business Management
Southern State Community College - Hillsboro, OH
2005
Clay High School - Lynchburg, OH
1989
Skills
• Skills
• Excellent Organizational Skills
• Multi-line phone system
• Strong Customer Relations Skills
• Word Processing and Typing
• Computer Proficiency
• 10-Key Calculator
• Data Entry
• Filing
• Administrative Experience
• Clerical Experience
• Insurance Verification
• Medical Scheduling
• Retail Management
• Medical Office Experience
• Time management
• Front desk
• Customer service
• Medical terminology
• Office experience
• Dental receptionist
• Typing
• Dental office experience
• Communication skills
• Microsoft Office
• Multi-line Phone Systems
• Medical Billing
• EMR Systems
• Microsoft Outlook
• HIPAA
• Eaglesoft
• Dentrix
• Medical Records
• Conflict management
• Computer skills
• Medical coding
• Leadership
• Phone Etiquette
• QuickBooks
Assessments
Administrative support professional fit — Proficient October 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Administrative assistant/receptionist — Proficient October 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.