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Front Desk Mental Health

Location:
Davenport, IA
Posted:
April 18, 2024

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Resume:

Erin McNeal

Davenport, IA *****

ad43vg@r.postjobfree.com

+1-563-***-****

Work Experience

DSP (Direct Support Professional)

REM Iowa - Davenport, IA

April 2021 to Present

• Pass daily medications.

• Take vitals daily.

• Assist in every day living activities.

• Monitor symptoms from medications.

• Transport to and from medical appointments.

• Community support.

• Observe person being served for mental health symptoms Front Desk Receptionist

Parker Audiology - Davenport, IA

January 2019 to May 2019

· Answered phones

· Took messages for the providers

· Assisted providers in cleaning and simple repairs of Hearing Aids

· Occasional filter changes on Hearing Aids

· Set and reminded patients of appointments

· Accepted payments for services and Copays

· Kept record/filed patient information into their Electronic Health Record Assistant Teacher

KinderCare Education - Davenport, IA

January 2017 to May 2017

· Served children breakfast (family style)

· Assisted the lead teacher with large/small group time

· Laid children down for naptime

· Woke children from their nap

· Served children their afternoon snack

· Potty trained students who are still in diapers

· Activities that promote fine motor growth and relationships with adults and peers

· Sanitized all tables, bathrooms and toys inside class room Part Time Group Leader

SCFYMCA Early Learning Center - Davenport, IA

September 2015 to February 2016

· Assisted the lead teacher with large/small group time

· Laid children down for naptime

· Woke children from their nap

· Served children their afternoon snack

· Potty trained students who are still in diapers

· Activities that promote fine motor growth and relationships with adults and peers

· Sanitized all tables, bathrooms and toys inside class room Cashier

Walmart SuperCenter - Davenport, IA

November 2014 to January 2015

· Checked out customers

· Made sure the customers had the easiest experience in store possible

· Assisted some elderly customers with shopping

· Helped customers take bigger purchases to their vehicles when necessary

· Stocked and organized shelves

Sales Associate

Express Clothing - Davenport, IA

November 2013 to February 2014

· Helped customers choose outfits and accessories to ensure they had the easiest experience possible while shopping in store

· Checked out customers

· Assisted customers in the fitting rooms when needed Group Leader

TLC Childcare - Davenport, IA

January 2011 to February 2013

· Lead large/ small group time

· Laid children down for nap / wake children from nap

· Served children their afternoon snack

· Potty train students who are still in diapers

· Activities that promoted fine motor growth and relationships with adults and peers

· Sanitized all tables, toys and bathrooms inside class room

· Helped with homework assignments

· Got children off and on bus

· Arts and craft activities as well as supervised children on field trips ㅡ

Education

diploma in Medical Assisting Technology

Hamilton Technical College - Davenport, IA

November 2018 to November 2019

High school diploma or GED

Skills

• Proficient in Microsoft Word,Microsoft Excel, Google Sheets, Google Docs, Google Slides, Sycle EHR programming, Knowledge in Insurance Billing & Coding, Taking and charting Vital Signs, and Front Office Duties.

• Epic

• Medical Terminology

• Patient Care

• Insurance Verification

• Medical Records

• ICD-10

• Medical Office Experience

• Anatomy Knowledge

• EMR Systems

• Clerical Experience

• HIPAA

• Teaching

• EMR Systems

• Caregiving

Certifications and Licenses

BLS Certification

CPR Certification

First Aid Certification

Assessments

Home health aide skills — Proficient

February 2022

Providing care to patients in a home setting

Full results: Proficient

Nursing assistant skills — Proficient

February 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Protecting patient privacy — Highly Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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