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Customer Service Hospital Administrator

Location:
Lagos, Nigeria
Posted:
April 18, 2024

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Resume:

OLADIPO JACINTA C.

E-mail: ad43mm@r.postjobfree.com or ad43mm@r.postjobfree.com

Summary

An experienced and detailed person with almost a decades experience and innovations in hospital businesses and administrator that is conversant with the use of important Microsoft work package, with the ability of oral and written English language. Has a track record of outstanding customer service and Healthcare Management officer with numerous appreciations and recommendations at previous and present employers.

I am well able to drive relationships within the ecosystem, cooperating and collaborating with all stakeholders, and other administrative staff whilst identifying solutions to operational needs.

I am an excellent team player, an active listener, a confident and persuasive creative thinker with good charisma, identifying solutions to satisfy customers’ needs while furthering the company’s presence and brand acceptance.

I have ability to work independently and as a team leader, good organizational and analytical skills, ability to work under pressure. Fundamentally, I have the objective to achieve excellence, contribute the best of my ability towards the improvement of organizational objectives and achievement of managerial goals. I also have potential to lead and carry along my subordinates.

Working experience with Dates:

NOV. 2017 till Date Ona Ara Hospital.

I conducts and administers fiscal operations including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting. Reviews and analyzes facility activities and data to aid planning and cash and risk management and to improve service utilization.

I work with all the staff in the development of the hospital, especially the relationship of the Patients and staff, time management, patients and Doctors communications, cleaner’s diligence, and the Security well-mannered and behaviors. I also report directly to the CMD on activities of what happen in the hospital. With my experience as a hospital administrator, I recruiting, hiring, training and overseeing human resources (HR) staff. Collecting and reviewing patient and facility data to identify ways to enhance patient care. Creating short- and long-term goals for hospital improvement. Evaluating opportunities to improve care and treatment options.

SEPT 2011 INEC Voter Registration officer

As an Electoral Registration Officer (ERO) am responsible for compiling and maintaining the register of electors, register people who are eligible to vote and write out daily reports. I also assist in coordinating electors during the election and monitor the processes.

FEB. 2010- MARCH 2011 St. Louis Grammar School, Mokola Ibadan. Oyo State

A Corp Member teach Social Studies in JSS and assists when there is any Programs taking place in the School also help the other senior staff in marking of exam sheet and record the result appropriattely

OCT. 2009- JAN.2010 Louis Preston Computer Institute and Technology, Asokoro, Abuja

A Cashier/ Computer Instructor, as an instructor, I organize the lecture for the week and teaches the student what is necessary to know about computer. I also attend to costumer as a receptionist, process their requirement and collect the appropriate payment due for work. I help in the café and do typing if there is much work at hand. I am an all-round person when it comes to working hard.

JULY 2008- AUG. 2009 Juice N Grillage, Jos

As a waitress, I attend to costumers need and give proper accounts at the end of the day to my supervisor. I also take notice of costumers complains and satisfactory.

SEPT. 2002- SEPT. 2004 Holy Family Nursery and Primary School, Life-Camp, Abuja

As a Secretary/ Bookshop Attendance. Serve as the secretary to the Parish Priest by attending to the people who visited him. Organizes his appointment for the day and type out any information given. Type question papers for the students’ exams and attend to the buying and selling of the text books.

Education:

2013-2015 Agugu Central Hospital, Ibadan Oyo State

2004-2009 University of Jos, Plateau State, Nigeria

2001-2002 Classic Computer Institute, KD Road. Abuja

1993-1999 Government Secondary School, Kuje. Abuja

1986-1993 Abu Shaide Primary school, Suleja. Niger State

Honors and recommendations award

Award of appreciation the best corp. member FEB. 2011: St Louis Grammar School, Mokola Ibadan. Oyo State

Most diligent and patients’ relationship staff of the year DEC. 2020: Ona Ara Hospital

INTEREST: Patient satisfactory, networking, relationship management and meeting new people in all works of life.

Reference: Available on request



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