SEAN LEWIS

813-***-**** ad43lz@r.postjobfree.com https://www.linkedin.com/in/sean-d-lewis

SCRUM MASTER AGILE COACH

Results-driven Scrum Master with a decade of dedicated experience in Scrum methodologies complemented by a robust foundation of 10 years in software engineering. Demonstrated expertise in delivering and leading complex software projects, showcasing a diverse technical background. Proven track record of coordinating and delivering high-quality projects punctually, leading to process enhancements, cost reductions, and heightened productivity. Acknowledged for exceptional relationship-building skills, fostering buy-in, overcoming obstacles, coaching, teaching agile frameworks, and successfully cross-functionally leading teams to meet and exceed deliverables.

CORE COMPETENCIES

Scrum Framework Proficiency Team Facilitation and Collaboration Coaching and Mentoring Servant Leadership Continuous Improvement Metrics and Reporting Strong Communication SAFe Lean Agile Kanban User Stories JIRA Stakeholder Management PI Planning Adaptability ServiceNow Confluence Strategic Planning Project Management Product Development Cross-Functional Leadership SDLC CI/CD Critical Thinking Complex Problem Solving Change Management Power BI Oracle/SQL Server .NET (C#, VB) Visual Studio Microsoft Office Suite Complex Excel Formulas Azure DevOps Backlog Management Process Automation

KEY ACHIEVEMENTS

•Successfully restructured the agile data architecture which led to significantly improvements in efficiency, productivity, and accuracy. This allowed me to automate the process of ART Sync and PI (Program Increment) report-outs. This also significantly improved our timeline accuracy at the Epic and Initiative level.

•Spearheaded informative lectures on the advantages of incorporating agile metrics in project management, emphasizing their role in enhancing transparency, productivity, and adaptability, while providing valuable insights for teams to continuously improve and deliver successful outcomes.

•Implemented new cutting-edge software to replace two legacy applications, streamlining operations and achieving significant efficiency gains, resulting in the consolidation of help desk training to a single software platform for enhanced simplicity and productivity.

•Developed robust and scalable software solutions tailored for businesses, enabling them to effectively monitor credit card authorizations and settlements on a massive scale. These transactions totaled well over a trillion dollars each year.

EXPERIENCE

Liberty Mutual, Remote Sept 2022 – Jan 2024

SCRUM MASTER II

•Provided comprehensive coaching for 2 teams (9 and 7 members) using Agile SAFe methodology fostering collaboration, facilitating ceremonies, and ensuring adherence to SAFe principles for efficient and successful project delivery.

•Led and coordinated software release processes, overseeing planning, execution, and post-release activities, while ensuring effective communication with stakeholders by providing timely and clear notifications. Responsibilities included version control, release documentation, risk management, and stakeholder engagement to guarantee successful and well-informed software releases.

•Created Timeline and Dependency Matrix reports in JIRA to extract crucial information on the overall Program Increment (PI) progress. Created an automated process that extracted data from JIRA to be used for ART Sync and PI Info Radiator report outs. These reports were adopted by our Scrum Master community which lead to significant gains in productivity.

•Led Program Increment (PI) events taking on responsibilities such as planning, coordination, and execution of PI planning sessions. Ensured active participation among Agile teams, Product Owners, and stakeholders during the PI event to align on priorities and objectives.

•Led training courses for our department on the benefits and use of Agile Metrics within Agile Teams.

JP MORGAN CHASE, Tampa, FL Sept 2015 – Aug 2022

SENIOR SCRUM MASTER

Established and led 2 Scrum teams, showcasing expertise in team building, collaboration, and project management for a new high-profile project that lead to the retirement of 2 legacy systems and the consolidation of 2 help desk groups.

Initiated the project design with a user-centric approach, developing personas, conducting empathy mapping, and creating roadmaps to ensure clear project objectives.

Led sprint reviews for the Release Train, emphasizing team accomplishments, fostering open discussions, encouraging collaboration, engaging key executives for transparency and alignment, and demonstrating effective communication in addressing executive feedback collaboratively.

Directed and coordinated end-to-end software release processes, encompassing planning, execution, and post-release activities. Ensured effective stakeholder communication through timely notifications. Responsibilities expanded to include creating ServiceNow tickets and tracking down approvals in addition to version control, release documentation, and risk management for successful and well-informed software releases.

Designed and implemented a system to summarize data object change versions, resulting in the removal of impediments for the team and a substantial decrease in production roll failures.

Led scrum-of-scrum meetings to proactively identify and mitigate risks, enhancing the reliability and stability of the credit card reporting system before production releases.

Other roles with JP Morgan Chase Sept 2008 – Sept 2015

SOFTWARE ENGINEER

Developed and maintained 16 client-facing applications, showcasing full-stack expertise and prioritizing seamless user experiences.

Managed extensive credit card data, conducting in-depth analysis, and implementing robust security measures to safeguard sensitive information.

Collaborated with cross-functional teams to design solutions meeting business and security needs, optimizing data processing algorithms for efficient large-scale credit card analysis.

Ensured high-quality, scalable, and maintainable code through code reviews, troubleshooting complex issues, and actively participating in the software development life cycle.

SALLIE MAE, Indianapolis, IN Sep 2002 – Aug 2008

SENIOR PROGRAMMER ANALYST

Developed and maintained user-friendly government student loan applications, enhancing accessibility, and streamlining the application process for students.

Designed and implemented valuable online calculators for students to visualize and calculate monthly loan payments, facilitating financial planning.

Collaborated with stakeholders and cross-functional teams to ensure compliance with government regulations and standards in student loan applications.

Implemented robust data security measures, meeting stringent compliance requirements for safeguarding sensitive student information throughout the software development life cycle.

EDUCATION

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT University of Southern Indiana, Evansville, IN

CERTIFICATIONS

Certified SAFe 6.0 Agilist - Credential ID 440*****-****

Professional Scrum Master (PSM I)

Contact this candidate