REGINA FLOR UGALDE
WAITRESS
Email: ad43lc@r.postjobfree.com
Contact #: 090*-***-****
Objective
Energetic and customer-focused Waitress with 10 years of experience in providing exceptional dining experiences. Adept at handling multiple tasks simultaneously, with a strong ability to learn menu items and cater to diverse dietary needs. Proven track record of building rapport with guests, ensuring satisfaction and repeat business. Committed to maintaining a clean and organized dining environment for maximum customer enjoyment.
education
Bachelor of Science in Hotel and Restaurant Management
International School for Hotel and Restaurant Management
Niog, Bacoor Cavite
KEY SKILLS
Order Taking
Table Setting
Menu Knowledge
Time Management
Multi-tasking
Customer Service
experience:
Butler, North Sea Marine Services
July 20, 2023- Jan 21, 2024
In charge of all food and beverages in your suite, filling your mini-bar, ensuring your fruit bowl is fresh and delivering in-suite meals. Butlers oversee your wardrobe. They assist with laundry, pressing and, if you wish, unpacking and packing your luggage.
Waitress, North Sea marine Service Inc
Feb 27, 2017- May 05, 2023
To provide an excellent overall dining experience for our guests. Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, can perform well in fast-paced environments.
Service Assistant, North Sea Marine Services Inc
Dec 03, 2012- Jan 05, 2017
Require the ability to deliver high quality, efficient, individualized and technically excellent dining service by assisting the waiters during service and carrying out buffet duties.
FOOD SERVER, Burgoo, American Bar and Restaurant
Mall of Asia, Pasay City
July 2009 – Dec 2009
FOOD SERVER, Gumbo “A Taste of New Orleans””
Mall of Asia, Pasay City
June 2008 – Dec 2008
Collaborate with Cooks, Chefs, Restaurant Managers and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization.
RESTAUARNT STEWARDESS, Magsaysay Maritime Services
March 2011 – Dec 2011
Clean, organized and maintain designated station. Provide attentive and personalized service to ensure that the guest request is fulfilled promptly. Possesses full knowledge of all menus presented to the guest’s knowledge of practical customers service standard.