Shantiay Simmons
Decatur, GA *****
ad43kv@r.postjobfree.com
Result-oriented customer service team leader with strong cash-handling background. Aiming to obtain a growing company that allows the ability to utilize my proven skills to evolve. Effective communicator taking direction well and possessing a history of excellence in work and service provision.
Core Qualifications: *Microsoft Office *Cash Drawer Balancing *Outlook *Data Entry; *Typing 38 wpm *Customer Service *Problem Solving *Time Management
*Patience *Communication
Authorized to work in the US for any employer
Work Experience
Shift Leader
Little Caesars - Riverdale, GA
October 2022 to Present
· Assisting store manager with employee’s development including, teaching, training, and caching all employees on shifts.
· Utilizing critical thinking skills to resolve complicated customer service problems with a professional and calm demeanor.
· Provide customers with a quick and accurate service
· Cash drawer maintenance.
· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Truck Driver Class A
Covenant Transport - Chattanooga, TN
August 2023 to March 2024
Drop and hook
Load/unloading
Flagger
AWP - Atlanta, GA
March 2023 to December 2023
· Set up safe work zones with proper equipment
· Communicate with your partner to keep everyone safe
· Control traffic flow with stop/slow paddles
· Provide outstanding service and protection to customers Crew Member
Zaxby’s - Lithonia, GA
June 2023 to November 2023
· Provide customers with a quick and accurate service
· Cash drawer maintenance.
· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Shift Leader
Dunkin Donut - Lake City, GA
September 2023 to October 2023
· Assisting store manager with employee’s development including, teaching, training, and caching all employees on shifts.
· Utilizing critical thinking skills to resolve complicated customer service problems with a professional and calm demeanor.
· Provide customers with a quick and accurate service
· Cash drawer maintenance.
· Provide extraordinary customer service, food preparation, and cleanliness and hygiene. Warehouse Team Member
UPS - Lithonia, GA
September 2023 to October 2023
· Completes shipments by processing and loading orders.
· Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
· Completes deliveries by driving truck or van to and from vendors.
· Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.
· Promotes clean shipping supply area by complying with procedures, rules, and regulations. Crew Member
McDonald’s - Lithonia, GA
May 2023 to August 2023
· Provide customers with a quick and accurate service
· Cash drawer maintenance.
· Provide extraordinary customer service, food preparation, and cleanliness and hygiene Education
High School Diploma
Elizabeth Andrews High School - Stone Mountain, GA August 2020 to May 2021
Skills
• Delivery driver experience
• Food service
• Shift management
• Packaging
• Customer service
• Driving
• Load & unload
• Guest services
• Customer service
• Tractor-trailer
• Warehouse experience
• Communication skills
• English
Certifications and Licenses
Driver's License
CDL