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MARSHALL PRECIOUS A.

Somolu, Lagos, Nigeria.

+234********** : ad43ep@r.postjobfree.com

PROFILE STATEMENT

Highly Dedicated and quality focus graduate with professional training in project implementation, and a progressive background in business/data analysis, customer and vendor relationship management and delivering reliable and sustainable solution for corporate organization. To always pursue and strive for excellence in all positions and circumstances, contributing to the best of my ability to improve organizational goals and objectives. EDUCATION

• Yaba College of Technology

HND Building Technology Upper Credit (2018)

• Ogudu Senior Grammar School

O’level (2009)

• Tunkem Nursery and Primary School

First School Leaving Certificate (2003)

CAREER SUMMARY

Mainone Cable Company (Equinix) Nov 2022 till date Account Manager - Vendor Management (Operations)

• Ensuring 3rd party service providers are managed effectively, and service delivery is optimal in accordance with requirements.

• Vendor registration and onboarding

• Identifying potential areas of financial exposure and manage them proactively.

• Technical contract management of all 3rd party vendors (local & international).

• Tracking service provisioning with vendors to meet deadlines.

• Supporting day to day operations, managing conflicts, queries, and service-related issues

• Price review and negotiations.

• Technical sales reporting (weekly, monthly, and yearly).

• Conducting monthly availability reconciliations with vendors for credit note processing. JakeMews Online Stores

Administrator / Customer Service Officer Nov 2021-Aug 2022

• Screening and onboarding new staffs

• Review customers information for deficiencies or errors, correct any incompatibilities if possible and check output.

• Document daily shipments and deliveries to replenish inventory

• Managed inbound call volume of over 10 calls per hour.

• Tracking orders and deliveries

• Attending to client’s concerns, queries, and feedbacks

• Administered billing enquiries and processed phone orders from customers. SideHustle InfoTech Services Oct - Dec 2021

Data Analyst (Intern)

• Sales data modelling with automated dashboard Presentations 2

• Structure large data sets to find usable information

• Create dashboards, using graphs, infographics, and other methods to visualize data based on recommendations and findings.

Kimpex Construction Ltd

Site/Office Administrator 2012-2013

• Interviewing and onboarding new workers

• Managed correspondence and redirected calls where necessary,

• Prepared the office for the day’s tasks and documented minutes of meetings.

• Data entry of timesheets and project costing.

• Accurate book-keeping and documentation of financial record of expenses.

• Administered first-aid to injured workers

• Organized project handover ceremony with client company SKILLS

• People management and team player

• Problem solving

• Attention to details

• Negotiation skills

• Customer Retention

• Analytical

• Good interpersonal and communication skills

IT SKILLS

• Microsoft Power BI

• Microsoft Excel

• Salesforce

• My SQL

ACHIEVEMENTS

During the initial five months of my tenure at my current company, I generated more than $20,000 in additional revenue through vendor collaborations, and I achieved 81% of my annual cost-saving target in the first eight months.

PROFESSIONAL CERTIFICATIONS

2021 Business Analyst (Entry Level) SIMPLILEARN

2020 Leadership and Emotional Intelligence KFLA

2019 Customer Relationship Management INSPINCT

2019 Human Resource Management (SHRM) INSPINCT

2019 Project Management (PMI) INSPINCT

HOBBIES & INTERESTS

Traveling, Brainstorming, Research, and music

REFEREES

Available on request

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