Andres Trinidad, PMP, CSM

*** *. ***** **** **** 502, Long Beach, CA 90802 562-***-**** mobile ad4395@r.postjobfree.com

Project Manager

Dedicated Project Manager possessing over 20 years of hands-on experience in the social services and healthcare workspace. Versed in managing large technical teams and improving operational processes to achieve departmental strategic goals. Looking to help my next organization achieve its project goals.

Areas of Expertise

Project Management Stakeholder Management Change Management Customer Service Process Improvement Request for Proposals (RPF) Software Development Agile & Waterfall Methodologies Risk Management Negotiation and Conflict Resolution Distributed Staff Management

Cross-Cultural Expertise / Sensitivity Salesforce Administration MS Teams SOW – Business Requirements Collection Service Now Project Management Clarity Project Management MS Project

Professional Experience

University of California, Irvine Medical Center 06/2021 - Present

Technical Project Manager 3

Led multiple EMR enhancement projects.

Led large Radiology/PACS Replacement project.

Led Physician Scheduling Replacement Project

Direct and manage complex IT projects, including integrations and systems implementation.

Develop project scope, milestones, deliverables, and communication plans with project sponsors and stakeholders.

Plan and estimate resource allocation for projects to complete assigned project tasks.

Perform Risk Assessments, response strategies, and Impact analysis.

Monitor, track, and report on project status, milestones, and deliverables.

Manage project execution to ensure adherence to budget, schedule, and scope.

Prepare project status reports by collecting, analyzing, and summarizing information and trends for stakeholders and project leadership.

Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).

Ability to manage change/risks/issues in projects.

Ability to lead/direct/guide both waterfall and agile projects.

Develop and collect Functional / Technical Business Requirements and Statement of Work (SOW)

Maintain DAIR / Changes / Issues / Action Item Logs

Insight Global, UC Irvine Medical Center 11/2019 – 06/2021

Project Manager (Contractor)

Led project teams in deploying Laboratory/Pathology information systems.

Led project teams in upgrading Radiology (PACS) application software.

Directed facilities implementation in bringing up new clinics.

Managed interface development teams pushing HL7 messages to various vendor partners.

Managed expansion of Pharmacy Information systems

Responsible for developing proper communication paths with stakeholders.

Providing support for developing business cases for projects

LA County Dept. of Health Services, EPMO 01/2013 – 07/2019

Sr. IT Project Manager (Principal Information System Analyst)

Managed multiple concurrent IT project implementations, for pharmacy and correctional health services operations.

Led teams across a broad range of technical, financial, and business disciplines to achieve business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results.

Responsible for managing and mitigating risk factors through a detailed analysis of issues impacting the project’s progress.

Ability to move between agile and waterfall approaches dictated by project specifics and stakeholder goals and create detailed project road maps, plans, schedules, and work breakdown structures.

Acts as a technical lead or subject matter expert on various Healthcare IT system implementations or system acquisitions.

Supporting strategic initiatives for the Department of Health Services to improve efficiency and productivity.

LA County Dept. of Health Services, EPMO / Media Services 01/2010 – 01/2013

IT Project Manager (Information Systems Supervisor I)

Responsible for managing multiple complex and concurrent IT healthcare-related projects, analysis of business processes, project scoping, and sizing in a large public hospital environment.

Managed change requests and documentation that required approvals from a change governance body.

Responsible for developing multi-media content for human resources, staff training, and outreach programs for the health agency. Maintained and supported the DHS YouTube Channel.

LA County Dept. of Health Services, IT Contracts 09/2007 – 01/2010

IT Contracts Analyst (Information Systems Supervisor I)

Responsible for developing IT contract solicitation and technical documents such as Requests for Proposals (RFP), Requests for Quotations (RFQ), or Invitation to Bid and technical requirements documents and Statement of Work (SOW) for major healthcare-related information systems.

Responsible for drafting language for Board Letters and Notices to inform and update the Board of Supervisors on issues relating to Health Services Information Technology projects and agreements.

Drafted Functional and Technical Business requirements document from stakeholder input.

LA County Dept. of Public Social Services, ITD – Special Projects 03/2006 – 09/2007

Project Manager / Manager (Information Systems Supervisor I)

Remediated a fixed asset tracking system developed in Clipper ’87 to a new web-based application using VB.NET/ASP.NET and SQL 2005 databases.

Integrated bar code technologies, using the 3of9 standard to support the asset tracking system.

LA County Dept. of Public Social Services, Financial Management Division 06/2003 – 03/2006

Project Manager / Developer (Information Systems Supervisor I)

Managed 10 IT analysts responsible for maintaining a large Oracle Portal Application, used Department-wide.

Responsible for converting financial applications written FoxPro 2.0 applications to Web-enabled ASP.NET or VB.NET applications and integrated with the Oracle portal environment.

Responsible for researching and developing a ComSTAT/CitiSTAT model for a social services department.

Validated the first performance metrics for use in a social services environment.

LA County Dept. of Public Social Services, CSD 07/1999 – 06/2003

Team Lead / Developer (Data Systems Supervisor I)

Managed a team of 10 IT analysts and 70 contractors supporting and developing various IT solutions to support various social services programs.

Responsible for developing SQL 6.5/7/2000 applications, which includes converting old xBase applications to the SQL platform.

Converted numerous applications from Q&A for DOS to Visual FoxPro 6.0 and SQL

Server 7.0. These applications are being used in different administrative offices in the department.

Developed standardized workstation clone images based on the roles of the end users, to facilitate deployment.

LA County Dept. of Public Social Services, CSD 03/1999 – 07/1999

Team Lead / Developer (Human Services Administrator I)

Managed a team of six IT analysts responsible for supporting a wide variety of systems ranging from desktop applications to mainframe connectivity.

Lead a team of developers working on the Year 2000 remediation and conversion.

Managed a small help desk with five analysts and 30 field technicians supporting over 8,000 workstations in a social services environment.

Developed a training program for newly promoted IT analysts.

LA County Dept. of Public Social Services, CSD 03/1998 – 03/1999

System Administrator / Developer (Data Systems Analyst II)

Supported various desktop and mainframe applications.

Developed procedures for desktop cloning and deployment.

Set up and implemented the first Windows NT 4.0 Domain. Tested its compatibility with existing software and integrated it with the current Novell 3.x environment.

Developed methods to access various mainframe applications using different types of terminal emulation software.

Developed in-house software applications using Visual Studio for day-to-day operations.

LA County Dept. of Public Social Services, GAIN Division 01/1995 – 03/1998

Developer / Case Management Supervisor (GAIN Services Supervisor)

Led a team of case managers who developed applications to assist job developers and case managers in the GAIN program and helped increase job placements.

Conducted training and support for over 1,500 users in six offices.

Developed a Macintosh-based application for job development.

Supervised a team of job developers responsible for creating job opportunities for GAIN participants in the community.

Arranged with local governmental officials to co-sponsor job fairs where local employers were brought together with the GAIN participants to support the Welfare to Work program.

LA County Dept. of Public Social Services, GAIN Division 10/1994 – 01/1995

Case Manager (GAIN Services Worker)

Determined ongoing eligibility for GAIN programs and supportive services.

Assigned GAIN participants to educational programs or job search activities.

Assessed the needs of the GAIN participants for childcare and other expenses.

LA County Dept. of Public Social Services, WISDOM II Team / Dist. 31 11/1989 – 10/1994

Eligibility Worker / Developer (Eligibility Worker)

Responsible for developing and maintaining case management, application control, and workflow system written in FoxPro 2.0.

Determined ongoing eligibility for cash, food stamps, and Medi-Cal programs.

Education & Credentials

Master of International Relations and Conflict Resolution, American Military University,

Master of International Business Administration – West Coast University, Los Angeles, CA

BA Economics – Letran College, Manila, Philippines

Project Management Professional (PMP) – (2684330) - Project Management Institute

Certified Scrum Master (CSM) – (000981622) – Scrum Alliance

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