Hershey

Johnson

BALTIMORE, Maryland

*****

443-***-****

W: ad437h@r.postjobfree.com

Skills

• Problem-solving

• Strong communication

• Attention to detail

• MS Word

• Positive attitude

Professional Summary

I've been a medical assistant for 10+ years of experience who is patient centered. I've developed strong relationships with patients and their families. through empathetic communication, a respectful attitude, and excellent customer service. I'm efficient and a reliable team player.. Experience

East Baltimore Medical Center Baltimore, MD

April 2022 - Current

Registered Medical Assistant

Implemented care and efficiency improvements to support and improve office operations

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Explained procedures to them to reduce patient anxiety and increase cooperation

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Exam rooms and medical equipment were sanitized, restocked, and organized by me.

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Assist patients with appointments, medication refills, and prior authorizations

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Mercy Family Care Physicians Baltimore, MD

June 2018 - May 2022

Registered Medical Assistant

Explained procedures to patients to reduce anxiety and increase cooperation

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Assisted with routine checks and diagnostic testing by collecting and processing specimens

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• Immediately informed provider of any unusual or urgent circumstances

• Scheduled patients, assists with refill requests and prior authorizations. Baltimore Medical System Baltimore, MD

April 2016 - May 2018

Medical Assistant

• Logistics

• Triaged patients and record medical history

• Assisted clinicians with in-office procedures.

Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

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Education

January 2012

Certificate as Registered Medical Assistant - Medical Assistant All-State Career School, Baltimore, MD

June 2024

Medical Administrative Assistant

Ultimate Medical Academy, Clear Water, Florida

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